Premium Auto Service Advisor | OTE up to £37k & Growth

Perfect Placement UK Ltd; Wolverhampton; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Staff discount on vehicles

OEM training programmes

Contributory pension scheme

22 days holiday plus bank holidays

Job summary

Premium franchised dealership in Wolverhampton is seeking a Service Advisor with proven franchise experience. The role focuses on delivering exceptional customer service, managing service enquiries, and coordinating with technicians to ensure timely completion.

The ideal candidate will have strong communication skills, excellent organisation, and a full UK driving licence. OTE up to £37,000 with a competitive basic salary and pension benefits.

Qualifications

• Proven experience as a Service Advisor within a franchised dealership.
• Excellent customer service and communication skills.
• Strong organisational and administrative abilities.
• Full UK driving licence is required.

Responsibilities

• Greeting customers and managing service and repair enquiries efficiently.
• Booking vehicles into the workshop and managing customer expectations.
• Preparing accurate job cards and explaining work required clearly.
• Liaising with technicians and the workshop controller to ensure timely completion.
• Providing regular updates to customers during the service process.
• Preparing and presenting accurate invoices.
• Upselling additional products and services where appropriate.

Skills

Customer service

Communication

Organisation

Driving licence

Job description

Premium franchised dealership in Wolverhampton is seeking a Service Advisor with proven franchise experience. The role focuses on delivering exceptional customer service, managing service enquiries, and coordinating with technicians to ensure timely completion.

The ideal candidate will have strong communication skills, excellent organisation, and a full UK driving licence. OTE up to £37,000 with a competitive basic salary and pension benefits.