Automotive Service Advisor - Career Growth & Benefits

Lookers Limited; Wolverhampton; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

Lookers Limited, at Wolverhampton Mercedes-Benz, invites applications for an experienced Service Advisor to join the Aftersales Team on site. This permanent, full-time role is 42 hours per week, with a basic salary of £29,000 and an OTE up to £35,000, offering a strong progression path and extensive training opportunities.

You will be a key team player with outstanding communication skills, responsible for booking MOTs and services, advising on warranties, and coordinating with the Aftersales

Qualifications

• Exceptional communication skills used to build rapport with customers and colleagues.
• Experience delivering first-class customer service in a fast-paced environment.
• Ability to work as part of a team and also use initiative independently.

Responsibilities

• Booking MOTs, services and other repair work for customers.
• Advising customers about warranty cover and upselling parts/accessories.
• Liaising with Aftersales to schedule appointments based on workload.

Skills

Communication skills

Customer service

Team player

Initiative

Tools

Kerridge/ADP

Job description

Lookers Limited, at Wolverhampton Mercedes-Benz, invites applications for an experienced Service Advisor to join the Aftersales Team on site. This permanent, full-time role is 42 hours per week, with a basic salary of £29,000 and an OTE up to £35,000, offering a strong progression path and extensive training opportunities.

You will be a key team player with outstanding communication skills, responsible for booking MOTs and services, advising on warranties, and coordinating with the Aftersales