Precision Orders & Quotes Specialist

TipTopJob; West Yorkshire; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

21 days Holiday

Bank Hols

Health cash plan

Pension Scheme

Monthly Employee value awards up to A+

Personal development programmes

Free parking

Job summary

CO Manufacturing is seeking an organized order processor to accurately manage quotes and orders from dealerships using Window Designer and Roofwright. You will reprocess incorrect orders, coordinate with dealers, suppliers and internal teams, and continually improve knowledge to support customers.

Based in Wakefield, you will join a team focused on delivering high-quality products and timely service, with training opportunities and a commitment to professional growth within the Conservatory

Qualifications

• Experience in sales order processing, preferably in fenestration, building or roofing.
• Strong customer service orientation with a proactive approach.
• Willingness to undertake training and apply learning to daily tasks.

Responsibilities

• Accurately process orders and quotes from dealerships using Window Designer and Roofwright.
• Reprocess incorrect orders and include necessary parts such as glazing.
• Collaborate with internal and external stakeholders, including dealers, suppliers and departments.
• Continuously develop product knowledge to support customers.
• Identify and implement process improvements to enhance service delivery and efficiency.
• Ensure orders align with customer expectations and delivery schedules.
• Make informed decisions to meet urgent customer needs.
• Maintain quality service standards and compliance with company policies and regulations.
• Ensure adherence to internal processes for reporting and rectifying quality concerns.

Skills

Order processing

Customer service

Problem solving

Attention to detail

Tools

Window Designer

Roofwright

Job description

CO Manufacturing is seeking an organized order processor to accurately manage quotes and orders from dealerships using Window Designer and Roofwright. You will reprocess incorrect orders, coordinate with dealers, suppliers and internal teams, and continually improve knowledge to support customers.

Based in Wakefield, you will join a team focused on delivering high-quality products and timely service, with training opportunities and a commitment to professional growth within the Conservatory