Front Desk & Admin Coordinator - Medical Practice

NHS Jobs; Manchester; On-site; GBP 19,000 - 23,000; Full time

Job summary

Guide Bridge Medical Practice is seeking a Receptionist/Administrator to welcome patients and visitors, directing them to the appropriate clinician and coordinating appointments and telephone triage with accuracy and a friendly manner.

You will also handle new registrations, maintain detailed patient records, process payments for private services, and support the team while upholding data protection standards and patient confidentiality.

Qualifications

• Welcoming patients and visitors to the Practice.
• Directing patients to the appropriate healthcare professional/service.
• Accurate recording of appointment requests, visits and telephone triage.

Responsibilities

• Process new registrations and maintain patient records with care and accuracy.
• Handle telephone calls, messages and email/fax communications.
• Manage the reception area and assist the Practice team with clerical tasks.
• Ensure data protection compliance in all procedures and communications.
• Open and close the premises and keep reception areas tidy and orderly.

Job description

Guide Bridge Medical Practice is seeking a Receptionist/Administrator to welcome patients and visitors, directing them to the appropriate clinician and coordinating appointments and telephone triage with accuracy and a friendly manner.

You will also handle new registrations, maintain detailed patient records, process payments for private services, and support the team while upholding data protection standards and patient confidentiality.