Practice Operations & People Leader

NHS Jobs; Milton Keynes; On-site; GBP 42,000 - 64,000; Full time

Job summary

NHS Jobs in Milton Keynes is seeking a Practice Manager to oversee day-to-day operations of the GP practice, ensuring staff meet their duties and stay compliant.

You will lead HR processes including recruitment, appraisals, payroll and pensions, and manage contracts, policies, and IT systems. You will coordinate with the PCN and commissioners, drive financial planning, and ensure NHSE obligations and DSPT compliance.

Qualifications

Responsibilities

• Oversee the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities.
• Be responsible for HR processes, including recruitment, relevant checks, contractual issues, appraisals and staff performance.
• Manage workforce planning to ensure a good skill mix with staff having the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively.
• Ensure employment law and legislation is adhered to.
• Liaise with the Primary Care Network (PCN) and locality commissioners, attend meetings and promote collaborative working.
• Provide support and advice to the partnership and keep them updated on practice matters.
• Keep up to date with developments and changes within primary care.
• Manage payroll and pensions, ensuring accurate reporting and submissions.
• Work closely with the Partners on financial planning, budget setting and forecasting.
• Ensure the practice explores all opportunities to maximise income and reduce expenditure.
• Ensure Quality and Outcomes Framework (QOF) and commissioned service targets are met.
• Oversee the significant event and complaints processes, in line with current legislation and guidance.
• Manage contracts and maintenance for services and equipment.
• Oversee the review and update of all practice policies and procedures.
• Lead and coordinate projects within the practice.
• Oversee the management of the practice IT system, including compliance with the Data Security Protection Toolkit (DSPT).
• Coordinate the practice development plan and business continuity plan.
• Deal with the preparation of business cases for new services and provide project management, as required.
• Ensure on-going CQC compliance.
• Ensure the practice maintains compliance with its NHSE contractual obligations.
• Provide advice and support to the staff and the partnership to ensure effective team working.
• Manage effective communication, both internal and external and ensure the website and other communication platforms are accurate and up to date.
• Facilitate partners and practice meetings and maintain an up-to-date action plan.
• Support the management of the Patient Participation Group.
• Manage premises and facilities, including health and safety aspects and risk assessments.

Job description

NHS Jobs in Milton Keynes is seeking a Practice Manager to oversee day-to-day operations of the GP practice, ensuring staff meet their duties and stay compliant.

You will lead HR processes including recruitment, appraisals, payroll and pensions, and manage contracts, policies, and IT systems. You will coordinate with the PCN and commissioners, drive financial planning, and ensure NHSE obligations and DSPT compliance.