Practice Manager

NHS Jobs; Chester-le-Street; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Holiday pay

Job summary

NHS Jobs in the United Kingdom is seeking a Practice Manager to lead a medical practice, coordinate the team, and drive delivery of safe, compliant care. The role emphasises governance, ED&I, confidentiality, and continuous improvement in partnership with the Lead GP and senior management.

The successful candidate will manage budgets, HR, training, recruitment, IT security, and risk assessments, while ensuring effective meetings and documentation.

Responsibilities

• Leading change and continuous improvement initiatives alongside the Lead GP and Senior Management Team
• Navigate the financial elements of the practice, including budgets, petty cash, payroll, pensions, etc.
• Coordinating the practice diary, ensuring meetings are scheduled appropriately
• Liaising at external meetings as required
• Managing all complaints effectively & recording as per policy
• Ensure compliance with legislation and CQC requirements across the practice especially around H & S and confidentiality
• First line management of HR issues and reporting incidents to SMT
• Day to day management of premises, including health and safety risk assessments
• Oversee the Assistant Practice Manager in training records via GP teamnet
• Ensuring IT security and IG compliance
• ensuring staff training and support for roles
• Record minutes of practice meetings and circulate
• Managing recruitment alongside SMT
• Maintain staff records and comply with employment law
• Deputise for Lead GP at internal/external meetings
• Be primary contact for NHS(E), CCG, community services and external stakeholders on specific projects
• Partake in audits as requested

Job description

Job Summary - please note to refer to the attached full job description. To manage and coordinate all aspects of practice functionality, motivating and managing staff, optimising efficiency, ensuring the practice achieves its long-term strategic objectives in a safe and effective working environment. Through innovative ways of working, lead the team in promoting ED&I, SHEF, Quality & CI, Confidentiality, Collaborative Working, Service Delivery, Learning and Development and ensure the practice complies with CQC regulations.

Primary Responsibilities

The following are the core responsibilities of the practice manager. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.

• Leading change and continuous improvement initiatives alongside the Lead GP and the rest of the Senior Management Team
• Navigate the management of the financial elements of the practice, including budgets, petty cash, payroll, pensions, etc. in conjunction with the Lead GP and senior Management team
• Coordinating the practice diary, ensuring meetings are scheduled appropriately
• Liaising at external meetings as required
• Managing all complaints effectively & appropriately and ensuring all are recorded as per practice policy using GP Teamnet
• Ensure compliance with legislation and CQC Requirements across the practice especially around H & S and core issues such as confidentiality

• First line management of any disciplinary / HR issues, including reporting via GP Teamnet of any incidents and to SMT and Lead GP when requested.
• Day to day management of both premises, including health and safety aspects & producing up to date risk assessments.
• Oversee the Assistant Practice Manager in the maintenance and monitoring of staff training records via GP teamnet.
• Ensuring compliance with IT security and IG
• Ensuring all staff have the appropriate level of training & support to enable them to carry out their individual roles and responsibilities effectively.
• Ensure minutes of practice meetings are taken, produced, stored and circulated appropriately.
• Managing the recruitment process for the practice alongside the Assistant Practice Manager and the rest of the Senior Management Team.
• Maintain staff records and ensure compliance with employment law.

Secondary Responsibilities

In addition to the primary responsibilities, the practice manager may be requested to:

• Deputise for the Lead GP at internal and external meetings
• Act as the primary point of contact for NHS(E), CCG, community services, suppliers and other external stakeholders this will usually be for specific projects.
• Partake in audit as requested by the lead GP or lead Nurse

SCP 22 - £13.15 per hour (+ 12.07% holiday pay)