Practice Manager

Staff Partners; City Of London; On-site; GBP 42,000 - 48,000; Full time

Job summary

Staff Partners seeks an experienced Practice Manager for a busy Knightsbridge GP clinic. You will oversee daily operations, manage admin teams and ensure high patient care standards in a fast-paced setting.

The role requires leadership, HR and governance experience, with HR recruitment and staff development responsibilities, and strong communication skills. In-person work in Knightsbridge, London.

Qualifications

• GP/primary care practice management experience required.
• Experience with HR, recruitment and staff development.
• Strong leadership and people-management skills.
• Excellent communication and organisational skills.
• Good understanding of healthcare compliance and governance.

Responsibilities

• Oversee the smooth day-to-day running of the practice
• Manage, support and motivate the administration and reception teams
• Manage staff rotas, annual leave, recruitment and performance
• Support staff training, development and appraisals
• Ensure practice policies and procedures are implemented and maintained
• Monitor compliance, health & safety and risk management
• Assist with financial and budget management
• Manage patient concerns and complaints appropriately
• Work closely with GPs, clinicians and the wider practice team
• Support clinical governance and quality improvement
• Ensure confidentiality, GDPR and data protection requirements are maintained
• Identify opportunities to improve practice processes and patient services

Skills

Leadership

People management

Communication

Organisation

HR

Recruitment

Staff development

GDPR

Decision making

Problem solving

Tools

SystmOne

EMIS

Job description

Practice Manager – Knightsbridge, London

Salary: £42,000 – £48,000 per annum

Location: Knightsbridge, London

Job Type: Full-time, Permanent

We are currently recruiting for an experienced Practice Manager to join a well-established healthcare practice in Knightsbridge, London.

This is an excellent opportunity for an experienced Practice Manager who is confident overseeing the day-to-day operations of a busy practice, managing staff and ensuring high standards of patient care and service delivery.

Key Responsibilities

• Oversee the smooth day-to-day running of the practice
• Manage, support and motivate the practice administration and reception teams
• Manage staff rotas, annual leave, recruitment and performance
• Support staff training, development and appraisals
• Ensure practice policies and procedures are implemented and maintained
• Monitor compliance, health & safety and risk management
• Assist with financial and budget management
• Manage patient concerns and complaints appropriately
• Work closely with GPs, clinicians and the wider practice team
• Support clinical governance and quality improvement
• Ensure confidentiality, GDPR and data protection requirements are maintained
• Identify opportunities to improve practice processes and patient services

About You

• Previous Practice Manager experience within a GP/primary care setting
• Strong leadership and people-management skills
• Excellent communication and organisational skills
• Experience managing a multidisciplinary practice team
• Good understanding of healthcare compliance and governance
• Experience with HR, recruitment and staff development
• Strong problem-solving and decision-making skills
• A professional, proactive and patient-focused approach
• The ability to work effectively in a busy and fast-paced environment

Experience with SystmOne, EMIS or other GP clinical systems is essential.

Work Location: In person