Practice Operations & Compliance Coordinator

NHS Jobs; Hatfield; On-site; GBP 23,000 - 32,000; Full time

Job summary

Royal National Orthopaedic Hospital NHS Trust in Hatfield seeks an Operational Support role to assist the Practice Manager in projects, systems and procedures. You will coordinate the practice diary, meetings and minutes for clinical committees, maintain the website, and draft a quarterly newsletter.

You will also support HR processes, monitor patient feedback, contribute to policy reviews, and ensure information governance and health & safety compliance.

Qualifications

• Administrative support experience in a clinical/practice setting.
• Ability to coordinate meetings, agendas and minutes.

Responsibilities

• Provide administrative support for compliance registers and performance reporting (QOF, ECF, IIF).
• Coordinate practice diary, meetings and minutes for clinical meetings.
• Maintain the practice website and draft quarterly newsletters.
• Arrange PPG meetings and prepare agendas/minutes.
• Monitor patient feedback (Friends and Families Test).
• Support HR activities including recruitment and staff training.
• Assist with CQC preparations and IG compliance.
• Provide IT support to the Practice team.
• Assist with health and safety duties and building compliance.

Job description

Royal National Orthopaedic Hospital NHS Trust in Hatfield seeks an Operational Support role to assist the Practice Manager in projects, systems and procedures. You will coordinate the practice diary, meetings and minutes for clinical committees, maintain the website, and draft a quarterly newsletter.

You will also support HR processes, monitor patient feedback, contribute to policy reviews, and ensure information governance and health & safety compliance.