Practice Manager, Ware, Hertfordshire

Menlo Park Adult Social Care; Hertford; On-site; GBP 50,000 - 60,000; Full time

Benefits offered by this job

NHS Pension Scheme

Six weeks’ annual leave + bank holiday

CPD support

NHS-standard terms and conditions

Job summary

Menlo Park Adult Social Care seeks a Practice Manager in Hertfordshire to provide senior leadership across two GP sites, guiding operational strategy and governance alongside the partnership. You will build on an established team and drive performance, quality, and patient care.

The role emphasizes leadership over day-to-day tasks, with responsibility for HR, compliance, CQC readiness, and engagement with patient groups; it is a full-time post (37.5 hours) with core hours 9:00–17:30 and

Qualifications

• Leadership role focusing on governance and impact, not routine operations.
• Experience at senior level in primary care or healthcare management.
• Ability to lead across two sites and collaborate with partners.

Responsibilities

• Full leadership of practice operations across both sites.
• Drive governance, HR and compliance within the practice.
• Lead the CQC readiness ahead of inspection.
• Participate in Patient Participation Group meetings about four times a year.
• Work full-time, 37.5 hours per week with core hours 9:00–17:30 and flexibility as required.

Skills

Leadership

Governance

HR

Compliance

CQC readiness

Job description

Practice Manager | Hertfordshire

Background

This is a genuine leadership role, not an administrative one. A well-established, two-site GP practice in Hertfordshire is looking for an experienced Practice Manager to take the operational and strategic lead alongside the partnership. With an established Operations Manager and Reception Supervisor already in post, this role is built around leadership, governance and impact, rather than day-to-day firefighting.

Location

The practice is based in Hertfordshire, within easy reach of Bishop’s Stortford (around 20 minutes by car), Stevenage (around 25 minutes) and Welwyn Garden City (around 20 minutes). Fast rail links connect the area to central London in around 45 minutes, making it a practical base for candidates commuting from further afield.

The Practice

• GP Training Practice supporting GP Registrars and medical students
• Established Operations Manager and Reception Supervisor already in post, allowing the incoming Practice Manager to focus on leadership, governance and strategy rather than routine day-to-day operations
• Mid-sized, two-site practice serving a broad local population
• Large salaried GP team, working alongside a strong partnership team
• Rated Good by the CQC

Your Role

• Full leadership of practice operations, working across both of the practice’s sites
• A well-supported operational structure beneath the role, allowing you to focus on leadership, governance, HR and compliance rather than routine administration
• Lead the practice’s CQC readiness ahead of an upcoming inspection and help shape its long-term operational direction
• Occasional attendance at Patient Participation Group meetings, around four times a year
• Full-time, 37.5 hours per week, with core hours of approximately 9am to 5.30pm and flexibility where required

Salary And Benefits

• £50,000 to £60,000 per annum
• NHS Pension Scheme
• Six weeks’ annual leave plus bank holidays
• Study leave and CPD support
• NHS-standard terms and conditions