Practice Manager

Dental Beauty Partners

Kingston

On-site

GBP 40,000 - 45,000

Full time

11 days ago
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Benefits offered by this job

Bonus up to 20%
Birthday leave
Support from head office
GDC indemnity covered
CPD costs covered

Job summary

Dental Beauty Partners is seeking an experienced Practice Manager for our Kingston (KT1) mixed dental practice. The role leads a dedicated team and reports to the Partner, with a strong focus on patient safety, service quality and practice performance.

This is a full-time position offering a competitive salary and supportive head office functions. You will drive income targets, manage the P&L, ensure CQC compliance, and develop staff through training and appraisals.

Qualifications

  • 1-2 years' experience as a Dental Practice Manager in private or mixed practice.
  • Commercially savvy with ownership of P&L accounts.
  • Experience leading a multi-disciplinary team to deliver patient experience.
  • Dentally software experience preferred but not essential.
  • Ensure CQC and other compliance requirements are met.
  • Experience in delivering exceptional patient care and customer service.

Responsibilities

  • Ensure smooth, compliant running of the dental practice with a focus on patient safety.
  • Provide excellent service to patients and meet targets in line with strategy.
  • Support and direct the team to enhance performance and knowledge.
  • Drive income targets and monitor profit and loss.
  • Lead KPI reviews and support clinicians to achieve targets.
  • Resolve issues with head office support.
  • Deliver staff training and conduct 1-1s and performance reviews.

Skills

Leadership
Customer service
Commercial awareness
Team management
CQC compliance

Tools

Dentally

Job description

Department: Practice Recruitment

Location: Kingston

Compensation: £40,000 - £45,000 / year

Description

Practice Manager Opportunity - Dental Beauty Kingston (KT1)

Full Time Position - 40 Hour P/W Contract

Competitive Salary of up to £45K, + Performance Related Bonus & Benefits

Dental Beauty Partners are excited to be opening a search for an experienced Practice Manager to join our highly reputable mixed dental practice, Dental Beauty Kingstin. This is a great opportunity to lead a dedicated practice team, led by our experienced Partner, Dr. Sorabh Patel

Dental Beauty Kingstonis an award-winning practice located in the beautiful town of Kingston-Upon-Thames, offering a wide range of mixed general, cosmetic & aesthetic dentistry. Recently acquired earlier this year, the practice has undergone a rebrand & major refresh, and has a fantastic reputation already (4.9/5 google rating). You will receive a great deal of support from our head office functions & operational teams from day one in the role.

Key Responsibilities
  • Ensuring the smooth, efficient and compliant running of your dental practice - with a focus on patient safety at all times
  • Ensuring the provision of excellent service to patients, quality of service, cost and delivery of performance in line with company strategy, targets and mission statement
  • Providing support and direction to the team to enhance performance, skills and knowledge
  • Plan & driving income targets for the practice, along with ensuring performance in line with profit & loss targets - a commercial focus is key for the role
  • Monitoring & leading on KPI reviews, P&L calls & supporting clinicians to achieve Private/NHS practice targets
  • Dealing promptly with any issues when they arise along with the support of our head office functions
  • Deliver staff training and development, hold 1-1's with all team members, performance managing
Skills, Knowledge and Experience
  • We are ideally looking for a candidate with 1-2 years prior experience as a Dental Practice Manager, within a private or mixed practice
  • We are also also be open to considering applicants with prior management experience in other sectors such as healthcare, retail & hospitality, with a willingness to dive into Dentistry and learn all about the industry
  • Must be commercially savvy, taking ownership of the practices P&L accounts, understanding areas for development & improvement
  • Experience in leading a multi-disciplinary team, and ensuring all are working in harmony to deliver a fantastic patient experience
  • Dentally software experience is preferred but not essential
  • Ensuring CQC & other compliance requirements are met at all times
  • Experience in providing exceptional patient care/customer service
Benefits
  • Highly competitive salary of £40-45K P/A is on offer for this position
  • Performance related bonus scheme of up to 20% of salary, based on key performance indicators in the practice
  • Access to a large PM network within the business, with conferences, monthly meetings & development programmes for our managers
  • A great deal of support in the role from individuals, quality systems and experienced head office departments such as recruitment, marketing & finance
  • GDC, Indemnity and CPD costs covered if you're a Qualified Nurse - equivalent to circa £500 per year
  • Additional annual leave giving you a day off on your birthday
  • Regular team & company social events, including a company wide Christmas Party, and a leadership conference in Marbella next year
  • A great deal of progression available within a forward thinking & rapidly expanding dental business
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