Practice Governance & Administration Assistant

Wychbury Medical Group; Stourbridge; On-site; GBP 21,000 - 25,000; Full time

Job summary

Wychbury Medical Group is seeking a proactive Practice Support Assistant (Governance & Administration) to help ensure smooth governance and operational processes across three sites. You will coordinate meetings, prepare agendas, take minutes, and maintain action logs while supporting complaints handling and medical reports.

The role requires excellent organisational skills, attention to detail and the ability to adapt to changing priorities within a large, patient-centred primary care

Qualifications

• GCSE Maths and English at grade C or above (or equivalent).
• Typing qualification such as OCR or RSA Diploma.
• Excellent communication and interpersonal skills are essential.
• Competent in Microsoft Office applications including Outlook, Word and Excel.

Responsibilities

• Coordinate and support practice meetings, including preparing agendas, circulating papers, taking minutes and maintaining action logs.
• Organise staff training activities and maintain related records.
• Administer the practice significant event process and track documentation.
• Support management with complaints administration and coordinating medical reports.
• Provide flexible admin support across the practice as required.

Skills

Organisational skills

Attention to detail

Communication

Teamwork

Education

GCSE Maths & English

Typing qualification

Tools

Microsoft Office

Outlook

Word

Excel

EMIS

Job description

Wychbury Medical Group is seeking a proactive Practice Support Assistant (Governance & Administration) to help ensure smooth governance and operational processes across three sites. You will coordinate meetings, prepare agendas, take minutes, and maintain action logs while supporting complaints handling and medical reports.

The role requires excellent organisational skills, attention to detail and the ability to adapt to changing priorities within a large, patient-centred primary care