General Practice Assistant

Suttons; City of Westminster; On-site; GBP 21,000 - 26,000; Full time

Job summary

Suttons Wharf Health Centre is seeking a motivated General Practice Assistant (Clinical & Administrative) to join a busy, supportive team. The role blends hands-on clinical support with administration and care coordination to deliver high‑quality patient care and contribute to population health management within a primary care network.

The post involves clinical duties, administrative responsibilities and cross‑team collaboration, including chaperone duties, data recording, recalls and

Qualifications

• Basic clinical observations (BP, pulse, height, weight, BMI).
• Phlebotomy including domiciliary visits where appropriate.
• ECGs, urine testing and other diagnostic procedures after training.
• Support NHS Health Checks and new patient checks.
• Assist with chronic disease monitoring (e.g., hypertension, diabetes).

Responsibilities

• Process and code clinical correspondence.
• Manage recalls and follow-ups (long-term conditions, screening).
• Run clinical system searches to identify patients needing review.
• Support delivery of QOF, IIF and enhanced services.
• Coordinate referrals, appointments and test results.
• Maintain patient records and pre-populate GP forms.

Skills

Clinical support

Administrative coordination

Population health management

Tools

Clinical system

Phlebotomy equipment

ECG & diagnostics

Job description

Suttons Wharf Health Centre is seeking a motivated and proactive General Practice Assistant (Clinical & Administrative) to join our busy and supportive team. This is a varied and rewarding role combining hands‑on clinical support with administrative and care coordination responsibilities. The postholder will support clinicians in delivering high‑quality patient care while also playing a key role in proactive population health management, including recalls, searches, and patient pathway coordination. This role is ideal for someone looking to develop a career in primary care within a modern, forward‑thinking practice. The role consists of fixed hours of: Monday: 12‑8pm Tuesday: 12‑8pm Wednesday: 11am‑7pm/12‑8pm (alternating week to week) Thursday: 8am‑4pm Friday: 8am‑4pm Main duties of the job The role includes a balanced mix of clinical, administrative, and coordination duties, including: Clinical Duties

Clinical Duties

• Undertake basic clinical observations (BP, pulse, height, weight, BMI)
• Perform phlebotomy, including domiciliary visits where appropriate
• Carry out ECGs, urine testing, and other diagnostic procedures (following training)
• Support NHS Health Checks and new patient checks
• Assist with chronic disease monitoring (e.g. hypertension, diabetes)
• Act as a chaperone in line with practice policy
• Accurately record patient information in the clinical system

Administrative & Care Coordination Duties

• Process and code clinical correspondence
• Manage patient recalls and follow-ups (e.g. long‑term conditions, screening)
• Run clinical system searches to identify patients requiring review
• Support delivery of QOF, IIF and enhanced services
• Coordinate referrals, appointments, and test results
• Maintain accurate and up‑to‑date patient records
• Prepare and pre‑populate forms for GP review
• Support list management and population health initiatives
• The postholder will be expected to undertake the majority of duties normally associated with a Medical Administrator, together with other appropriate administrative responsibilities relevant to the role.

Team & Service Duties

• Work collaboratively within a multidisciplinary team
• Support community‑based work where required
• Participate in audits and quality improvement (QI) projects
• Attend team meetings and training sessions

Suttons Wharf Health Centre is a large, well‑established practice serving a population of approximately 19,000 patients, working within a Primary Care Network covering around 55,000 patients.

We have a strong multidisciplinary team including:

• GPs and Clinical Partners
• Nurses and Healthcare Assistants
• Pharmacists
• Care Coordinators
• Administrative and reception teams

We are committed to continuous improvement, staff development, and delivering high‑quality patient care.