Administrator

NHS Jobs; Nottingham; Sur place; GBP 20 000 - 24 000; Plein temps

Résumé du poste

NHS Jobs in England seeks an Administrator for a four-site Primary Care Team. The post involves providing high-quality, efficient administrative support across a busy multisite GP practice to ensure smooth patient pathways, accurate records, and timely processing of clinical and nonclinical tasks.

The role works across four sites with flexible hours to support operational needs, focusing on data integrity, governance, and patient service excellence.

Responsabilités

• Scan, index and file incoming clinical correspondence into patient records.
• Code documents using Read/SNOMED codes where diagnoses are identified.
• Raise tasks for clinicians when further action is required.
• Process medication and long-term condition recalls with timely scheduling.
• Manage immunisation processes and contact patients to arrange appointments.
• Monitor vaccine stock levels and liaise with the dispensary for replenishment.
• Process new patient registrations and ensure notes are correctly coded.
• Manage GP2GP transfers for smooth electronic record migration.
• Handle online access requests, verify identity and set access levels.
• Manage Subject Access Requests in line with statutory requirements.
• Ensure GDPR, confidentiality, and governance compliance.
• Prepare referrals according to Primary Care Pathways and GP instruction.
• Type coroners' reports and other dictated material from GPs.
• Process claims for minor operations and enhanced services.
• Support shared care administration, including ADHD protocols.
• Manage private work requests including invoices and payment processing.
• Provide documentation for insurance or private reports where needed.
• Work across all four practice sites and collaborate with colleagues.

Description du poste

JOB DESCRIPTION

Administrator MultiSite Primary Care Team

Location: Four-site GP practice in and around Keyworth

Reports to: Administration Team Leader

Contract: Permanent

Hours: To be agreed

Salary: L3

Job Summary

The administrator will provide highquality, efficient administrative support across a busy, multisite GP practice. The postholder will work as part of the wider administrative team to ensure smooth patient pathways, accurate recordkeeping and timely processing of clinical and nonclinical tasks. The role requires strong attention to detail, accuracy, and the ability to manage a high-volume workload while maintaining excellent patient service. This post involves working across four practice sites, with flexibility required to support operational needs.

Key Responsibilities

Clinical Administration

1. Scan, index and appropriately file incoming clinical correspondence from all external sources into patient records.
2. Code incoming documents using correct Read/SNOMED codes where diagnoses or significant information is identified.
3. Raise tasks for clinicians where further action is required.
4. Process medication and longterm condition recalls, ensuring timely and accurate scheduling.
5. Manage immunisation administration processes, including contacting patients (e.g., children) to arrange appointments.
6. Monitor vaccine stock levels and liaise with the dispensary to request replenishment.

Patient Records & Information Governance

1. Process new patient registrations and deductions following practice protocol.
2. Ensure Lloyd George notes are correctly coded and scanned to the patient record.
3. Manage GP2GP transfers, ensuring smooth migration of electronic patient records.
4. Handle requests for online access, verifying identity and setting appropriate access levels.
5. Manage Subject Access Requests (SARs) in line with statutory requirements and practice policy.
6. Ensure compliance with GDPR, confidentiality standards and clinical governance frameworks.

Pathways, Referrals & Claims

1. Prepare referrals according to Primary Care Pathways and GP instruction.
2. Type coroners reports and other dictated material from GPs.
3. Process claims for minor operations, coil fittings, implants and other enhanced services.
4. Support the administration of shared care arrangements, including ADHD sharedcare protocols.
5. Carry out administrative duties linked to clinical trials under the direction of the Lead Partner.

NonNHS & Business Administration

1. Manage private work requests including creation of invoices, payment processing, and ensuring GPs receive relevant documentation for action.
2. Ensure accurate administrative support for any insurance reports, medical reports, or private letters.

Team & Workflow

1. Work flexibly across all four practice sites when required.
2. Collaborate with clinical and administrative colleagues to ensure smooth patient journeys.
3. Follow agreed protocols and elevate concerns where appropriate.

Training & Development

1. Weeks 14: Supported training focused on scanning, filing, and core administrative tasks.
2. Months 36: Gradual development of full administrative competencies across all responsibility areas.
3. Ongoing training in clinical systems (SystmOne), governance requirements and practice procedures.
4. Opportunities for additional training in clinical pathways, business administration and enhanced services.