Power Designer

BT Security; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading technology and security firm is seeking a skilled professional to improve customer experience and manage network design projects in London. You'll handle customer engagement, manage escalations, and oversee new projects from proposal to deployment. Candidates should be fully qualified electricians and possess experience in D.C power systems. Benefits include a competitive salary, flexible working options, and comprehensive health support.

Benefits

Competitive salary

10% on target bonus

BT Pension scheme

25 days annual leave

World-class training and development opportunities

24/7 private virtual GP appointments

Option to join BT Shares Saving schemes

Discounted broadband, mobile and TV packages

Qualifications

• Ability to read and follow detailed electrical schematic drawings.
• Experience of design, planning and installation of D.C power plant systems.
• HV trained - AP or CP.

Responsibilities

• Engaging with key customers and improving customer experience.
• Managing escalations and work allocation while coordinating project delivery.
• Taking ownership of requests for new projects and platform works.

Skills

Network Design

Network Delivery

Customer Service

Decision Making

Education

Qualified electrician to 18th Edition C & G 2382

Clerk of Works experience

Tools

HEVACOMP

CAS system

BMS (Trend)

Environmental control systems (Scada)

Job description

Recruiter: Krystle James

Career Grade: D

Internal Closing Date: 28/12/25

Due to the sensitive nature of this role, you will be required to undergo DV (Developed Vetting) level Security Clearance. An allowance of £5k per annum may be payable monthly while you hold this DV and continue to work in a role that requires that level of security clearance. The terms of this allowance will be made available if you are successful in being recruited into this role.

Security isn't always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good.

Why This Job Matters

Our purpose is to use the power of communication to make a better world. For each other, for our customers, for society and our communities.

Location & Hours

This job role is based in London. Hybrid (3 days office based/2 days remote/UK Wide Travel). Monday‑Friday 37.5 hours. You must be able to obtain DV Security Clearance in order to start this role. You will need to have lived in the UK for 10 years+ to obtain this.

What You'll Be Doing

• Engaging with key customers and improving customer experience by delivering repair, provision and service availability performance with a focus on continuous improvement creating standout service.
• Managing escalations and work allocation whilst coordinating project delivery and working alongside the wider project team and other technical leads.
• Take ownership of requests for new projects and platform works from proposal generation and design concept through transition to in‑life service ops. Help develop and support the pipeline of new projects and understand the impact on the workforce.

Essential Skills

• Network Design
• Network Delivery
• Customer Service
• Decision Making

What We'd Like to See on Your CV

You'll definitely:

• Be a fully qualified electrician to 18th Edition C & G 2382 and a working knowledge of HEVACOMP & CAS system
• Have the ability to read and follow detailed electrical schematic drawings as well as producing your own to a high level of detail
• Have Clerk of Works experience and proved ability of delivering construction projects
• Have experience of design, planning and installation of D.C power plant systems and power & cooling systems
• Have experience of BMS (Trend) and Environmental control systems (Scada)
• Be HV trained - AP or CP.

You might even:

• Have a good working knowledge of generators, controls, air conditioning systems, Sizing, airflow etc and knowledge of UPS systems and LV and HV systems

Benefits

• Competitive salary
• 10% on target bonus (Depending on country based)
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• On-call allowance (Depending on requirements of the job role)
• 25 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World‑class training and development opportunities
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up.
• Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more.
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks paid carer's leave
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV packages
• Access to 100's of retail discounts including the BT shop

Security & Growth

Security is one of the fastest growing parts of our global organisation. We are protecting our networks from more than 6,500 cyber attacks each day, investing over £40m in research each year – and in employing nearly 3,000 people, we are also the largest private cyber employer in the UK.

Flexibility & Inclusion

Although these roles are listed as full‑time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required.

We Welcome Diverse Applicants

DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.