Post Room & Tenant Services Coordinator

1st Choice Staff Recruitment Ltd; Bulwell; Presencial; GBP 21 000 - 26 000; Tempo integral

Resumo da oferta

1st Choice Staff Recruitment Ltd is seeking a reliable Post Room Operative to support day-to-day site operations, manage mail, deliveries and access control, and deliver excellent tenant service.

You will handle incoming and outgoing mail, monitor meeting room bookings, prepare rooms and catering, and maintain accurate records while providing friendly, professional customer service on site.

Qualificações

• Excellent customer service and communication skills.
• Strong organisational and administrative abilities.
• Ability to manage competing priorities independently.
• Good attention to detail and accuracy.
• Competent in Microsoft Office, including Outlook, Word and Excel.
• Ability to handle confidential information professionally.

Responsabilidades

• Receive, sort and distribute incoming mail and parcels.
• Manage outgoing mail, franking services and Royal Mail enquiries.
• Maintain accurate records, tenant details and monthly postage recharge reports.
• Provide advice and support to tenants regarding mail services.
• Receive, record and distribute deliveries.
• Notify tenants of incoming items and obtain collection signatures.
• Arrange courier collections and resolve delivery issues.
• Issue and manage access cards and permissions.
• Maintain access control records and resolve access issues.
• Ensure access procedures remain secure and up to date.
• Manage room bookings using the Acuity platform.
• Prepare rooms, equipment and catering according to client requirements.
• Coordinate room setups, cleaning and turnaround times.
• Respond to customer requests and resolve issues.
• Manage virtual tenant mail services.
• Prepare monthly postage recharge information.
• Provide printing, copying and document support.
• Monitor and order stationery and supplies.
• Support invoicing, credit notes and purchase orders.
• Prepare tenant communications and promotional materials.
• Assist with site events and reception cover when required.
• Complete other reasonable duties to support site operations.

Conhecimentos

Customer service

Communication

Organisation

Attention to detail

Confidential information handling

Ferramentas

Microsoft Office

Descrição da oferta de emprego

1st Choice Staff Recruitment Ltd is seeking a reliable Post Room Operative to support day-to-day site operations, manage mail, deliveries and access control, and deliver excellent tenant service.

You will handle incoming and outgoing mail, monitor meeting room bookings, prepare rooms and catering, and maintain accurate records while providing friendly, professional customer service on site.