Post Room Operator — Mail, Couriers & Client Service

Jones Lang LaSalle Incorporated; Greater London; Hybrid; GBP 23,000 - 29,000; Full time

Job summary

Jones Lang LaSalle Incorporated in London is seeking a reliable Post Room Operative to join our on-site team. You will manage mail and package flows, respond to client enquiries, and coordinate with couriers to ensure timely deliveries and SLA compliance.

This on-site role runs Monday to Friday with core hours and reports to the Contract Manager. Previous mail room or facilities experience is helpful, and a team-oriented approach is essential.

Qualifications

Responsibilities

• Categorising and re-sourcing the correct mail.
• Handling telephone queries from clients.
• Dealing with multiple couriers throughout the day.
• Updating client systems (DHL, Pitney Bowes).
• Preparing mail/packages ready for pick up.
• Delivering mail to the clients twice a day.
• Assist other team members when and if required.
• Porterage duties when needed.
• Ensure post/packages are allocated within time scale provided by Client to meet SLA.

Job description

Jones Lang LaSalle Incorporated in London is seeking a reliable Post Room Operative to join our on-site team. You will manage mail and package flows, respond to client enquiries, and coordinate with couriers to ensure timely deliveries and SLA compliance.

This on-site role runs Monday to Friday with core hours and reports to the Contract Manager. Previous mail room or facilities experience is helpful, and a team-oriented approach is essential.