Mailroom Specialist & Client Service Pro

Office Angels; Leicester; On-site; GBP 12,000 - 17,000; Full time

Job summary

Office Angels UK in Leicester is seeking a motivated Mail Operative to join their on-site mailroom team. This temporary role involves receiving, sorting and distributing mail, and delivering excellent on-site customer service.

You will work Monday to Friday between 7 am and 7 pm, with a professional dress code of black trousers and a white shirt. A background in filing, archive handling or tracking systems is preferred, with good IT skills.

Qualifications

• Professional demeanor when engaging with clients on-site.
• Experience handling archive files and familiarity with tracking systems.
• Strong written and verbal communication skills for diverse interactions.
• Ability to work accurately under pressure and meet deadlines.
• Basic IT skills: Word processing, spreadsheets, databases, email and web apps.

Responsibilities

• Provide exceptional customer service on-site.
• Receive, sort and distribute incoming and outgoing mail.
• Handle client enquiries face-to-face and by phone.
• Maintain an organised filing system; file and retrieve documents as needed.
• Manage booking and receipt of courier items.
• Process archive files and track signatures using onsite systems.
• Flexibly take on additional duties as required by the Operations Manager or client.

Skills

Professional demeanor

Archive file handling

Computer tracking systems

Strong communication

Work under pressure

Basic IT proficiency

Tools

Word processing

Spreadsheets

Databases

Email

Web applications

Job description

Office Angels UK in Leicester is seeking a motivated Mail Operative to join their on-site mailroom team. This temporary role involves receiving, sorting and distributing mail, and delivering excellent on-site customer service.

You will work Monday to Friday between 7 am and 7 pm, with a professional dress code of black trousers and a white shirt. A background in filing, archive handling or tracking systems is preferred, with good IT skills.