Mailroom Operations Specialist

CBRE Group, Inc.; Greater London; On-site; GBP 18,000 - 24,000; Full time

Job summary

CBRE Group, Inc. is seeking a Mail Services Associate to manage mailroom operations for a building or campus in the Greater London area. The role supports the Office Operations function, providing essential office services to clients and internal teams.

The position requires handling deliveries, postage, copier supplies, and data analysis to improve processes. Strong organizational and MS Office skills are essential for daily reporting and communications.

Qualifications

• High School Diploma or GED with 3-4 years of job-related experience.
• Ability to write routine reports and correspondence.
• Strong knowledge of Microsoft Office and related systems.
• Excellent organizational and communication skills.

Responsibilities

• Audit delivered items with delivery invoices.
• Approve or reject deliveries based on inspections and check for contraband.
• Ensure that all packages received and delivered arrive the same day or inform the consignee of the next day's arrival.
• Bring mail, packages, copy products, and stationery to the assigned group or location as per the daily schedule.
• Ensure all shipped packages are protected against damage.
• Process shipment requests with vendor, advising package owner of arrangements.
• Stock copy rooms and provide first communication for copier fleet production.
• Check daily and replenish, if necessary, all mail and postage supplies.
• Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

Skills

Report writing

Microsoft Office

Organizational skills

Communication skills

Education

High School Diploma or GED

Job description

CBRE Group, Inc. is seeking a Mail Services Associate to manage mailroom operations for a building or campus in the Greater London area. The role supports the Office Operations function, providing essential office services to clients and internal teams.

The position requires handling deliveries, postage, copier supplies, and data analysis to improve processes. Strong organizational and MS Office skills are essential for daily reporting and communications.