Portfolio Relationship Manager - Internal Sales

Faith Recruitment Ltd; Farnham; On-site; GBP 28,000 - 34,000; Full time

Job summary

Faith Recruitment Ltd is recruiting an Internal Sales Executive in Farnham to grow customer relationships and drive business growth. You will manage a portfolio of customers, onboard new accounts, re-engage dormant clients, and act as the trusted point of contact.

In this newly created role, success comes from proactive outreach, excellent service, and identifying opportunities to add value through collaboration with internal teams and precise record-keeping of customer activity.

Qualifications

• Previous experience in sales, account management, customer service, or a similar customer-focused role.
• Excellent communication and relationship-building skills.
• Strong organisational skills and attention to detail.
• A proactive, professional, and customer-first approach.

Responsibilities

• Build and maintain customer relationships through regular phone and email contact.
• Manage new customer onboarding and ensure a smooth introduction to the business.
• Reconnect with dormant accounts and encourage renewed engagement.
• Act as the main point of contact for an allocated customer portfolio.
• Collaborate with internal teams to deliver an outstanding customer experience.
• Maintain accurate customer records and follow-up activity.

Skills

Sales experience

Account management

Customer service

Communication skills

Organisational skills

Proactive attitude

Job description

Faith Recruitment Ltd is recruiting an Internal Sales Executive in Farnham to grow customer relationships and drive business growth. You will manage a portfolio of customers, onboard new accounts, re-engage dormant clients, and act as the trusted point of contact.

In this newly created role, success comes from proactive outreach, excellent service, and identifying opportunities to add value through collaboration with internal teams and precise record-keeping of customer activity.