Porter (Bank)

TN United Kingdom; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking dedicated porters to provide essential support in a healthcare setting. This role is pivotal in ensuring the smooth operation of hospital services, requiring excellent customer service skills and adaptability to varying shifts. You will be responsible for assisting patients and moving goods, all while delivering top-notch service. If you thrive in dynamic environments and are passionate about contributing to patient care, this opportunity is perfect for you.

Qualifications

• GCSEs in Maths and English or equivalent functional skills level 2.
• Proficient PC skills and customer-facing experience required.

Responsibilities

• Provide porter services to support clinical and non-clinical operations.
• Respond to hospital needs and undertake various tasks daily.

Skills

Maths GCSE

English GCSE

PC proficiency

Customer service

Portering experience

Education

GCSEs in Maths and English

Job description

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Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including the use of software and systems.
• Front line customer facing experience.
• Previous portering experience in a healthcare, hotel or hospitality setting preferred.

Duties of this role include:

• Porter services play a key role in underpinning clinical and non-clinical services, providing an effective and efficient service for the entire hospital. Porters are required to provide the highest levels of service excellence to the patients and departments they support on a daily basis.
• Porters must be able to respond positively to the operational needs of the Hospital at all times, accepting deployment in various facilities and areas when required to do so. Varying shifts and work routines are a core element of this role.
• Undertake a range of general and ad hoc tasks on a day to day basis to meet the requirements of the site such as patient, equipment, and goods (e.g., pharmacy goods) movement.
• Explain hospital facilities and services to patients and family members when escorting people to rooms or other hospital areas.

Salary & Benefits:

Circle Health Group Healthcare offers a competitive hourly rate.