Porter (Bank)

circlehealth; Carmarthen; On-site; GBP 17,000 - 18,000; Part time

Benefits offered by this job

Bank shifts

Job summary

Circle Health Group's Werndale Hospital in Carmarthen seeks a Bank Porter to support the portering team. The role covers moving patients, equipment and goods, escorting patients around the site, and maintaining a courteous, safe environment during busy periods.

The ideal candidate will have front-line customer facing experience, basic maths and English GCSEs, and good PC skills. Flexible, on-site shifts across bank cover are available in a healthcare setting.

Qualifications

• Front line customer facing experience.
• Portering experience in healthcare, hotel or hospitality settings preferred.
• Maths and English GCSE A–C or equivalent functional skills level 2.
• Proficiency in the use of a PC and hospital software/systems.

Responsibilities

• Move patients, equipment and goods as required.
• Escort patients to rooms and explain hospital facilities.
• Provide courteous service to internal and external customers.
• Ensure patient comfort and dignity at all times.
• Maintain security and comply with training and hospital procedures.

Skills

Front line customer facing experience

PC/IT systems literacy

Education

Maths and English GCSE A-C or equivalent

Job description

Porter (Bank)

Werndale Hospital in Carmarthen is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Porter to join their team of staff in the Portering department.

This is a bank role working on an "as and when required" basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Duties

• Undertake a range of general and ad hoc tasks on a day-to-day basis to meet the requirements of the site such as patient, equipment, and goods (e.g., pharmacy goods) movement.
• Explain hospital facilities and services to patients and family members when escorting people to rooms or other hospital areas.
• Provide a courteous service to internal and external customers.
• Ensure patient comfort and dignity are always maintained.
• Provide security for the facility as required within each specific hospital, ensuring compliance of security processes and external patrols are covered as appropriate to the hospital.
• Comply with all relevant mandatory training.

Applicant Requirements

• Front line customer facing experience.
• Previous portering experience in a healthcare, hotel or hospitality setting would be beneficial.
• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficiency in the use of a PC, including the use of software and systems.

Salary & Benefits

• Circle Health Group offers a competitive hourly rate.

"Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy

Salary: Up to £12.98 per hour (depending on level of experience, training and qualification)

Werndale Hospital, Carmarthen

Bank Shifts