Porter (Bank)

Circle Health Group; Banc-y-felin; On-site; GBP 15,000 - 21,000; Full time

Job summary

Circle Health Group is recruiting a Porter (Bank) at Werndale Hospital in Carmarthen. The bank role is on an as-and-when-required basis to supplement staff during busy periods and cover annual leave or absence.

Duties include moving patients, equipment and goods, guiding patients and visitors, and upholding patient comfort and dignity. Requires front-line customer experience and PC proficiency.

Qualifications

• Front line customer facing experience is required.
• Maths and English GCSEs at A-C or equivalent.
• Proficiency in PC use and basic software systems.

Responsibilities

• Move patients, equipment and goods around the site to support hospital operations.
• Escort patients to rooms or departments and explain hospital facilities and services as needed.
• Provide courteous service to internal and external customers and maintain patient comfort and dignity.
• Provide facility security and support as required, following hospital processes.
• Complete mandatory training and comply with site policies.

Skills

Front line customer facing experience

PC proficiency

Education

Maths GCSE A-C

English GCSE A-C

Job description

Porter (Bank)
Werndale Hospital
Bank Shifts
Salary: Up to £12.98 per hour (depending on level of experience, training and qualification)

Werndale Hospital in Carmarthen is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Porter to join their team of staff in the Portering department.

This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Duties of this role include:

• Undertake a range of general and ad hoc tasks on a day-to-day basis to meet the requirements of the site such as patient, equipment, and goods (e.g., pharmacy goods) movement.
• Explain hospital facilities and services to patients and family members when escorting people to rooms or other hospital areas.
• Provide a courteous service to internal and external customers.
• Ensure patient comfort and dignity are always maintained.
• Provide security for the facility as required within each specific hospital, ensuring compliance of security processes and external patrols are covered as appropriate to the hospital.
• Comply with all relevant mandatory training.

Applicants should meet the following criteria:

• Front line customer facing experience.
• Previous portering experience in a healthcare, hotel or hospitality setting would be beneficial.
• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficiency in the use of a PC, including the use of software and systems.

Salary & Benefits:

Circle Health Group offers a competitive hourly rate.

“Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy