Porter (Bank)

Circle Health Group; Chertsey; On-site; GBP 13,776 - 16,531; Part time

Job summary

Circle Health Group at Runnymede Hospital in Chertsey is seeking a Porter to join their team. This role involves providing essential services during busy periods and covering for staff during leave.

Responsibilities include moving patients, equipment, and goods, ensuring comfort and dignity, and maintaining security. Candidates should have experience in customer service and preferably portering within healthcare or hospitality settings.

A competitive hourly wage is offered for this bank role.

Qualifications

• Front line customer facing experience is required.
• Previous portering experience in healthcare, hotel, or hospitality is beneficial.

Responsibilities

• Undertake tasks to meet the requirements of the site such as moving patients and goods.
• Explain hospital facilities to patients and family members.
• Provide security for the facility as required.

Skills

Customer service

PC proficiency

Education

Maths and English GCSE (grades A to C) or equivalent

Job description

Runnymede Hospital in Chertsey is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Porter to join their team of staff in thePorteringdepartment.

This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Duties of this role include:

• Undertake a range of general and ad hoc tasks on a day-to-day basis to meet the requirements of the site such as patient, equipment, and goods (e.g., pharmacy goods) movement.
• Explain hospital facilities and services to patients and family members when escorting people to rooms or other hospital areas.
• Provide a courteous service to internal and external customers.
• Ensure patient comfort and dignity are always maintained.
• Provide security for the facility as required within each specific hospital, ensuring compliance of security processes and external patrols are covered as appropriate to the hospital.
• Comply with all relevant mandatory training.

Applicants should meet the following criteria:

• Front line customer facing experience.
• Previous portering experience in a healthcare, hotel or hospitality setting would be beneficial.
• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficiency in the use of a PC, including the use of software and systems.

Salary & Benefits:

Circle Health Group offers a competitive hourly rate.