Porter (Bank)

Circle Health Group; Churchill; On-site; GBP 11,000 - 18,000; Part time

Job summary

The Clementine Churchill Hospital in Harrow, part of Circle Health Group, is seeking a Porter (Bank) to support the portering team on an as-needed basis. This bank role involves supplementing staffing during busy periods and covering for annual leave or staff absence.

Key duties include moving patients and goods, escorting people to rooms, and ensuring patient comfort and dignity while delivering courteous service and maintaining security as required.

Qualifications

• Front line customer facing experience.
• Portering experience in healthcare or hospitality beneficial.
• GCSE Maths and English grade A-C or equivalent.
• Proficiency with PC and hospital systems.

Responsibilities

• Move a range of patients, equipment and goods as required to support site operations.
• Escort patients, visitors and staff to rooms or designated areas.
• Provide courteous service to internal and external customers.
• Ensure patient comfort and dignity is maintained at all times.
• Provide security for the facility in line with hospital policies and training.

Skills

Customer service

Portering experience

GCSE Maths & English

PC proficiency

Education

Maths & English GCSE A-C or equivalent

Job description

Porter (Bank)
The Clementine Churchill Hospital
Bank Shifts
Salary: Up to £12.71 per hour (depending on level of experience, training and qualification)

The Clementine Churchill Hospital in Harrow Is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Porter to join their team of staff in the Portering department.

This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Duties of this role include:

• Undertake a range of general and ad hoc tasks on a day-to-day basis to meet the requirements of the site such as patient, equipment, and goods (e.g., pharmacy goods) movement.
• Explain hospital facilities and services to patients and family members when escorting people to rooms or other hospital areas.
• Provide a courteous service to internal and external customers.
• Ensure patient comfort and dignity are always maintained.
• Provide security for the facility as required within each specific hospital, ensuring compliance of security processes and external patrols are covered as appropriate to the hospital.
• Comply with all relevant mandatory training.

Applicants should meet the following criteria:

• Front line customer facing experience.
• Previous portering experience in a healthcare, hotel or hospitality setting would be beneficial.
• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficiency in the use of a PC, including the use of software and systems.

Salary & Benefits:

Circle Health Group offers a competitive hourly rate.

“Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy