Porter (Bank)

Circle Health Group; Harrow; On-site; GBP 11,000 - 18,000; Part time

Job summary

The Clementine Churchill Hospital in Harrow, part of Circle Health Group, is seeking a Bank Porter to join the Portering department on an as-and-when-required basis. The role covers patient, equipment and goods movement, escort duties, and customer service across the hospital.

Applicants should have frontline customer facing experience and PC proficiency, with Maths/English GCSEs at A–C or equivalent. This is a bank/cover role with variable shifts and a supportive team environment.

Qualifications

• Front line customer facing experience.
• Proficiency in using a PC and basic software.
• Maths and English GCSEs at grades A–C or equivalent.

Responsibilities

• Move patients, equipment and goods as required to meet site needs.
• Escort patients to rooms or hospital areas and explain facilities.
• Provide courteous service to internal and external customers.
• Ensure patient comfort and dignity is maintained.
• Provide facility security and comply with training requirements.

Skills

Front line experience

Customer service

PC literacy

Education

GCSE Maths and English (A-C) or equivalent

Job description

Porter (Bank)
The Clementine Churchill Hospital
Bank Shifts
Salary: Up to £12.71 per hour (depending on level of experience, training and qualification)

The Clementine Churchill Hospital in Harrow Is part of Circle Health Group , Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Porter to join their team of staff in thePorteringdepartment.

This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Duties of this role include:

• Undertake a range of general and ad hoc tasks on a day-to-day basis to meet the requirements of the site such as patient, equipment, and goods (e.g., pharmacy goods) movement.
• Explain hospital facilities and services to patients and family members when escorting people to rooms or other hospital areas.
• Provide a courteous service to internal and external customers.
• Ensure patient comfort and dignity are always maintained.
• Provide security for the facility as required within each specific hospital, ensuring compliance of security processes and external patrols are covered as appropriate to the hospital.
• Comply with all relevant mandatory training.

Applicants should meet the following criteria:

• Front line customer facing experience.
• Previous portering experience in a healthcare, hotel or hospitality setting would be beneficial.
• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficiency in the use of a PC, including the use of software and systems.

Salary & Benefits:

Circle Health Group offers a competitive hourly rate.

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