Porsche Product Pro

JCT600 Limited; York and North Yorkshire; Hybride; GBP 21 000 - 27 000; Plein temps

Avantages offerts par ce poste

34 days annual leave (including bank

Maternity/paternity leave

Brand partner training

Cycle-to-work

Résumé du poste

JCT600 Ltd is seeking a Porsche Pro in York to act as a true brand ambassador within the Porsche Centre, delivering high-quality customer service and creating unforgettable Wow Moments.

You will conduct test drives, keep up-to-date with Porsche technology and history, and help visitors understand models while supporting knowledge sharing across colleagues. A passion for cars and a smart presentation are essential.

Qualifications

• Excellent communication with customers and colleagues.
• Ability to quickly build rapport and inspire confidence in customers.
• Customer-centric approach delivering service above expectations.
• Impeccable personal presentation.
• Passionate, proactive, professional approach.
• Valid driving licence with no excessive penalties.

Responsabilités

• Create fascinating moments and inspire customer enthusiasm for the brand and products.
• Stay up-to-date on Porsche technology, trends and competitor products to provide high-level knowledge.
• Inform Porsche Centre visitors about Porsche models and history.
• Enable a customer-centric experience and support knowledge sharing among employees.
• Conduct test drives to aid the decision-making process for interested customers.

Connaissances

Excellent communication

Rapport building

Customer-centric

Impeccable presentation

Proactive

Driving licence

Description du poste

As a Porsche Pro, you will be a true brand ambassador within the Porsche Centre in York generating and spreading a positive atmosphere and enthusiasm, enhancing the Porsche Centre image.

You will create unexpected and personalised “Wow Moments” within the sales process both inside and outside of the Porsche Centre, ensuring at all times and high-quality and exclusive customer service. If you have a passion for cars, then this is the role for you!

This role is working 40 hours which includes Saturday. You will not work on Sunday and another day during the week.

Your day to day will include:

• Creating fascinating moments and inspiring customer enthusiasm for the brand and the products.
• Ensuring that you are up to date in the technology, trends and competitor products to provide high level knowledge for both customers and colleagues.
• Informing and up-date our Porsche Centre visitors about Porsche models and history.
• Enabling a customer centric experience, supporting the efficient knowledge sharing amongst all of our Porsche employees.
• Conducting test drives, to foster this most critical decision factor for interested customers.

What we are looking for:

• Excellent communication skills, with the ability to communicate clearly and unambiguously with customers, members of the public and other team members.
• The ability to quickly build rapport with and inspire confidence in customers.
• A customer centric approach, always striving to deliver service above customer expectations.
• An impeccable standard of personal presentation.
• A passionate, enthusiastic, proactive, professional approach.
• It is essential that you have a valid driving licence which is free from excessive penalties.

What We Offer

• Annual leave : 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
• Family support : Enhanced paid maternity and paternity leave
• Training & development : From foundation to advanced levels through brand partner training and best-in-class leadership development.
• Cycle-to-work and discounted gym schemes
• We’ve spent over 75 years building a business that values its people and their careers
• We pride ourselves on being rated highly by colleagues for engagement and inclusivity
• Our commitment to your growth is reflected in our “ Life at JCT600 ” philosophy and seven colleague commitments

Inclusivity & Diversity

JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and we our workforce represents the wonderful communities we serve.