Porsche Product Pro

JCT600 Ltd; York and North Yorkshire; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Annual leave 34 days

Pension

Life assurance

Sickness cover

Brand partner training

Cycle-to-work

Discounted gym schemes

Car purchase/servicing discounts

Referral scheme £1,000

Job summary

JCT600 Ltd. is seeking a Porsche Pro at the York centre to act as a true brand ambassador, creating a positive atmosphere and outstanding customer service. The role includes conducting test drives, staying informed on models and trends, and delivering a high-quality experience both inside and outside the centre.

You will work 40 hours per week, including Saturdays, with Sundays off and a day off during the week. A driving licence without penalties is essential.

Qualifications

• Clear and confident communication with customers and team members.
• Ability to quickly build rapport and inspire confidence in customers.
• Always deliver service above customer expectations with a customer-centric approach.
• Maintain impeccable personal presentation at all times.
• Show passion, enthusiasm and a proactive, professional attitude.
• Valid driving licence without excessive penalties is essential.

Responsibilities

• Create fascinating moments and inspire customer enthusiasm for the Porsche brand and products.
• Keep up-to-date with technology, trends and competitors to provide high-level knowledge to customers and colleagues.
• Inform Porsche Centre visitors about Porsche models and history.
• Support knowledge sharing to enable a customer-centric experience across staff.
• Conduct test drives to help customers make informed decisions.

Skills

Excellent communication

Rapport building

Customer-centric

Personal presentation

Proactive attitude

Valid driving licence

Job description

Location: York As a Porsche Pro, you will be a true brand ambassador within the Porsche Centre in York generating and spreading a positive atmosphere and enthusiasm, enhancing the Porsche Centre image.

Location: York As a Porsche Pro, you will be a true brand ambassador within the Porsche Centre in York generating and spreading a positive atmosphere and enthusiasm, enhancing the Porsche Centre image. You will create unexpected and personalised “Wow Moments” within the sales process both inside and outside of the Porsche Centre, ensuring at all times and high-quality and exclusive customer service. If you have a passion for cars, then this is the role for you! This role is working 40 hours which includes Saturday. You will not work on Sunday and another day during the week.

Your Day To Day Will Include

• Creating fascinating moments and inspiring customer enthusiasm for the brand and the products.
• Ensuring that you are up to date in the technology, trends and competitor products to provide high level knowledge for both customers and colleagues.
• Informing and up-date our Porsche Centre visitors about Porsche models and history.
• Enabling a customer centric experience, supporting the efficient knowledge sharing amongst all of our Porsche employees.
• Conducting test drives, to foster this most critical decision factor for interested customers.

What We Are Looking For

• Excellent communication skills, with the ability to communicate clearly and unambiguously with customers, members of the public and other team members.
• The ability to quickly build rapport with and inspire confidence in customers.
• A customer centric approach, always striving to deliver service above customer expectations.
• An impeccable standard of personal presentation.
• A passionate, enthusiastic, proactive, professional approach.
• It is essential that you have a valid driving licence which is free from excessive penalties.

What We Offer

• £26,437 annual salary.
• Annual leave:34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
• Family support:Enhanced paid maternity and paternity leave
• Wellbeing & protection:Life assurance, pension, enhanced sickness cover
• Training & development:From foundation to advanced levels through brand partner training and best-in-class leadership development.
• Colleague car purchase scheme & servicing discounts.
• Cycle-to-work and discounted gym schemes
• Referral scheme up to £1,000

Inclusivity & Diversity

JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we’re proud to be members of the Disability Confident employer. We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.