Porsche Product Pro

JCT600 Ltd; Newcastle upon Tyne; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Annual leave 34 days + bank holidays

Family support: enhanced maternity and

Life assurance and pension

Leadership development training

Car purchase scheme & servicing

Cycle-to-work and gym schemes

Referral scheme up to £1,000

Job summary

JCT600 is seeking a Porsche Product Pro in Newcastle to act as a brand ambassador within the Porsche Centre. You will create and sustain a positive atmosphere, delivering premium customer service inside and outside the Centre, with a focus on sharing Porsche knowledge and history.

You will conduct test drives and help customers understand the cars, while maintaining an impeccable personal presentation and a proactive, enthusiastic approach.

Qualifications

• Excellent communication skills with clear, unambiguous dialogue.
• Ability to quickly build rapport and inspire confidence in customers.
• Customer-centric approach with commitment to exceeding expectations.
• Impeccable personal presentation and professional conduct.
• Passionate, enthusiastic, proactive and professional approach.
• Valid driving licence free from excessive penalties.

Responsibilities

• Creating fascinating moments and inspiring customer enthusiasm for the brand and the products.
• Keeping up to date with Porsche technology, trends and competitor models to advise customers and colleagues.
• Informing and updating visitors about Porsche models and history.
• Enabling a customer-centric experience and sharing knowledge across the team.
• Conducting test drives to support the decision process.

Skills

Communication

Rapport building

Customer focus

Presentation

Professional attitude

Driving licence

Job description

Porsche Product Pro - Newcastle

As a Porsche Pro, you will be a true brand ambassador within the Porsche Centre in Newcastle, generating and spreading a positive atmosphere and enthusiasm, enhancing the Porsche Centre image.

Porsche Product Pro - Newcastle

As a Porsche Pro, you will be a true brand ambassador within the Porsche Centre in Newcastle, generating and spreading a positive atmosphere and enthusiasm, enhancing the Porsche Centre image.

You will create unexpected and personalised “Wow Moments” within the sales process both inside and outside of the Porsche Centre, ensuring at all times and high-quality and exclusive customer service. If you have a passion for cars, then this is the role for you!

This role is working 40 hours which includes Saturday. You will not work on Sunday and another day during the week.

As a Porsche Product Pro, Your Day-to-day Will Include

• Creating fascinating moments and inspiring customer enthusiasm for the brand and the products.
• Ensuring that you are up to date in the technology, trends and competitor products to provide high level knowledge for both customers and colleagues.
• Informing and up-date our Porsche Centre visitors about Porsche models and history.
• Enabling a customer centric experience, supporting the efficient knowledge sharing amongst all of our Porsche employees.
• Conducting test drives, to foster this most critical decision factor for interested customers.

What We Are Looking For

• Excellent communication skills, with the ability to communicate clearly and unambiguously with customers, members of the public and other team members.
• The ability to quickly build rapport with and inspire confidence in customers.
• A customer centric approach, always striving to deliver service above customer expectations.
• An impeccable standard of personal presentation.
• A passionate, enthusiastic, proactive, professional approach.
• It is essential that you have a valid driving licence which is free from excessive penalties.

What We Offer

• Annual leave:34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
• Family support:Enhanced paid maternity and paternity leave
• Wellbeing & protection:Life assurance, pension, enhanced sickness cover
• Training & development:From foundation to advanced levels through brand partner training and best-in-class leadership development.
• Colleague car purchase scheme & servicing discounts.
• Cycle-to-work and discounted gym schemes
• Referral scheme up to £1,000

Benefits

Read more about ourEmployee Benefits - JCT600

Why JCT600?

• We’ve spent over 80 years building a business that values its people and their careers
• We pride ourselves on being rated highly by colleagues for engagement and inclusivity
• Our commitment to your growth is reflected in our “Life at JCT600” philosophy and seven colleague commitments

Inclusivity & Diversity

JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As part of our commitment to being an inclusive business, we’re proud to be members of the Disability Confident employer.

We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.