Poolside Operations & Safety Assistant

Sporting House; Chatham; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Fully funded training

Extra day off for your birthday

Instant earned wage access

Staff discounts on lessons

Uniform and facilities provided

Job summary

We Are Swim is hiring Operations Assistants to support at our venues, ensuring a first-class, clean, warm and safe experience for every visit. You will welcome families, assist swimmers, and uphold high hygiene and safety standards with confident, friendly communication.

Ideal candidates demonstrate energy, reliability and a passion for swimming. The role requires flexibility for evenings and weekends and may involve working across multiple locations to support the team and deliver exceptional

Qualifications

• Positive attitude and willingness to learn.
• Commitment to high teaching and safety standards.

Responsibilities

• Provide outstanding customer care, welcoming families and supporting swimmers.
• Maintain high hygiene and a clean, safe site.
• Communicate confidently with customers and resolve queries on-site.
• Be an ambassador for the brand and its values.
• Provide on-site first aid support when needed.
• Supervise poolside during lessons.
• Collaborate with the team to maintain high standards.
• Attend training and team meetings to stay updated.
• Opportunity to work across multiple venues if nearby.

Skills

Customer service

Communication skills

Water confidence

Flexibility

Job description

We Are Swim is hiring Operations Assistants to support at our venues, ensuring a first-class, clean, warm and safe experience for every visit. You will welcome families, assist swimmers, and uphold high hygiene and safety standards with confident, friendly communication.

Ideal candidates demonstrate energy, reliability and a passion for swimming. The role requires flexibility for evenings and weekends and may involve working across multiple locations to support the team and deliver exceptional