Swimming Venue Operations Associate | Training & Growth

Swim Sports Company Ltd; Newcastle upon Tyne; On-site; GBP 1,240,000 - 1,791,000; Full time

Benefits offered by this job

Competitive pay

Fully funded training

Extra day off for your birthday

Earned wage access

Discount vouchers

Staff discounts on lessons

Uniform provided

Monthly team training

Career progression

Olympian-founded brand

Job summary

We Are Swim is recruiting Operations Assistants to support venues, ensuring a warm, safe and first-class experience for every visit. You will engage families, uphold hygiene and safety, and help swimmers have positive, enjoyable experiences.

Join Olympians-founded We Are Swim for fully funded training, competitive pay, and clear career pathways. This role offers evenings and weekends and potential to work across multiple sites within the region.

Qualifications

• Positive attitude and willingness to learn.
• Commitment to high teaching and safety standards.

Responsibilities

• Provide outstanding customer care, welcoming families, and ensuring every swimmer feels supported.
• Maintain high hygiene and cleanliness at site to ensure a safe, clean and warm environment.
• Communicate confidently with customers, delivering on-site resolutions to queries and needs.
• Be a brand ambassador with a passion for its aims and values.
• Support attendees with first aid when appropriate.
• Provide poolside supervision during lessons.
• Work with the team to maintain high standards.
• Attend training and meetings to stay current.
• Opportunity to work across venues if located near other sites.

Skills

Customer service

Communication

Teamwork

Safety awareness

Flexibility

Water safety

Job description

We Are Swim is recruiting Operations Assistants to support venues, ensuring a warm, safe and first-class experience for every visit. You will engage families, uphold hygiene and safety, and help swimmers have positive, enjoyable experiences.

Join Olympians-founded We Are Swim for fully funded training, competitive pay, and clear career pathways. This role offers evenings and weekends and potential to work across multiple sites within the region.