Polish-Speaking Customer Advisor (Hybrid/Remote)

Advancing People Multilingual; Nottingham; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Hybrid work model

Remote working options

Full training and support

Career progression

Job summary

Advancing People Multilingual are recruiting a Polish Speaking Customer Service Advisor on a hybrid basis in Nottingham. The role handles Polish-speaking markets via phone, live-chat and email, delivering prompt, professional service.

The successful candidate will work with customers, primarily Polish-speaking, to resolve enquiries, process orders, and support retention. Training is provided, with 2 days in Nottingham and 3 days remote.

Qualifications

• Polish language fluency required.
• Experience in customer service in retail or business settings.
• Strong customer focus and professional approach.
• Excellent written and spoken communication.
• Team player with good computer skills.

Responsibilities

• Deliver high quality customer service.
• Assist with new customer's enquiries.
• Process orders received via telephone, fax, email or internet.
• Be proactive in the area of Customer retention.

Skills

Fluent Polish

Customer service experience

Communication skills

Teamwork

Computer skills

Job description

Advancing People Multilingual are recruiting a Polish Speaking Customer Service Advisor on a hybrid basis in Nottingham. The role handles Polish-speaking markets via phone, live-chat and email, delivering prompt, professional service.

The successful candidate will work with customers, primarily Polish-speaking, to resolve enquiries, process orders, and support retention. Training is provided, with 2 days in Nottingham and 3 days remote.