Polish-Speaking Client Support & Liaison Specialist

Convera; Peterborough; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Opportunities for career growth

Flexible work approach

Generous insurance coverage

Paid holidays and time-off

Paid volunteering opportunities

Wellness days

Job summary

An established industry player is looking for a Polish-speaking Customer Support Associate in Peterborough. This role involves providing vital support to clients and internal teams, ensuring smooth transaction processes, and maintaining high-quality communication standards. The ideal candidate will possess excellent interpersonal skills and a keen attention to detail, thriving in a fast-paced environment. You will benefit from a range of competitive perks and opportunities for professional development, making this an exciting opportunity to grow within a global organization. Join a team that champions innovation and collaboration.

Qualifications

• Experience in a client-facing role with a professional telephone manner.
• Fluency in Polish is essential for this position.

Responsibilities

• Handle incoming calls and emails regarding payment queries.
• Act as a bridge between Sales, Clients, and Operations.

Skills

Fluency in Polish

Client-facing experience

Excellent written and verbal communication

Ability to handle objections and complaints

Attention to detail

Ability to work under pressure

Self-motivation

Strong team player

Ability to improve efficiency

Tools

MS Office

SFDC

Job description

An established industry player is looking for a Polish-speaking Customer Support Associate in Peterborough. This role involves providing vital support to clients and internal teams, ensuring smooth transaction processes, and maintaining high-quality communication standards. The ideal candidate will possess excellent interpersonal skills and a keen attention to detail, thriving in a fast-paced environment. You will benefit from a range of competitive perks and opportunities for professional development, making this an exciting opportunity to grow within a global organization. Join a team that champions innovation and collaboration.