Policy Consultant

JR United Kingdom; Chester; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading company in online services is seeking a Policy Specialist to manage and implement global product policies with a regional focus. The role involves addressing complex policy issues, collaborating with stakeholders, and ensuring effective communication of policy changes. Candidates should have excellent communication skills, knowledge of regulatory frameworks, and proficiency in multiple languages.

Qualifications

• Excellent written and oral communication skills.
• Proficiency in German, French, Mandarin, Spanish, or Russian is beneficial.
• Strong understanding of internet policy and online safety.

Responsibilities

• Identify and recommend creative solutions for evolving policy problems.
• Develop strategies for ambiguous problems and coordinate project goals.
• Engage with stakeholders to support policy implementation.

Skills

Communication

Online Community Knowledge

Policy Development

Regulatory Framework Understanding

Multilingual Proficiency

Internet Policy Knowledge

Experience in Internet Technologies

Job description

Social network you want to login/join with:

Deliver comprehensive policy launch components or cross-functional work products that are integrated into an overarching project, creating meaningful impact in policy work with minimal assistance.

Design, execute, and advocate for policy and standards frameworks, engaging with cross-functional partners to promote trust and mitigate risk for our client. Assess emerging issues, own at least one workflow or project area, and evaluate impacts of local law updates and active litigation. Plan and execute most prioritized project work independently, leveraging the team for additional support.

Role Responsibilities:

• Identify and recommend creative solutions to evolving policy problems independently.
• Address escalated issues or triage as needed promptly.
• Deconstruct complex problems, frame policy issues, and contextualize solutions for management and stakeholders.
• Identify trends, anticipate challenges, and develop strategies for ambiguous problems.
• Communicate knowledge effectively within teams on a broad set of tasks.
• Build networks with key stakeholders to facilitate cross-team collaboration and success.
• Foster a respectful and inclusive work environment.
• Engage externally to demonstrate thought leadership on policy/process issues or innovative approaches.
• Coordinate timelines, goals, and objectives for project components.
• Collaborate with technical and vendor teams to support sustainable policy launch and implementation.
• Understand implications of policy and process changes on systems, enforcement, and operations.
• Demonstrate knowledge of policy development and implementation, ensuring policies are adoptable by enforcement teams.
• Manage and implement global product policies with regional focus, considering local culture and community values.
• Work with stakeholders and vendors to develop and implement policies for various products, including responding to investigations and inquiries.
• Identify, analyze, and prioritize policy issues affecting the business and users now or in the future.
• Resolve cross-product, high-impact policy escalations with minimal guidance.

Skills & Experience:

• Excellent communication skills, adaptable to different audiences and contexts, both written and oral.
• Knowledge of online, international, and multilingual communities.
• Understanding of processes dealing with disruptive events impacting stakeholders or the public.
• Proficiency in a foreign language (e.g., German, French, Mandarin, Spanish, Russian).
• Fundamentals of policies, including product platform knowledge.
• Understanding of internet policy, legal, and regulatory frameworks.
• Experience in internet technologies, policy, regulation, online safety, and content moderation.
• Ability to speak and write fluently in French and English.