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Deliver comprehensive components of a policy launch or cross-functional work product that are integrated into an overarching project, creating meaningful impact in policy work with minimal assistance.
Design, execute, and advocate for policy and standards frameworks, engaging with cross-functional partners to drive changes that promote trust and mitigate risk for our client. Assess emerging issues and topics, own at least one workflow or project area, and evaluate the impact of local law updates and active litigation. Plan and execute most of the prioritized project work independently, leveraging the team for support.
Role Responsibilities:
- Independently identify and recommend creative solutions to evolving policy problems.
- Address escalated issues or triage as needed, in a timely manner.
- Deconstruct complex problems, frame policy issues, and contextualize solutions for management, stakeholders, and decision-makers.
- Identify trends, anticipate challenges, and develop strategies for ambiguous problems without clear solutions.
- Collaborate within teams to communicate knowledge related to various tasks.
- Identify key stakeholders, build networks, and facilitate cross-team collaborations for success.
- Foster a respectful and inclusive work environment.
- Begin to demonstrate thought leadership by engaging with external partners on policy/process issues or innovative approaches.
- Coordinate timelines, goals, and objectives for project components.
- Work with cross-functional partners, including technical and vendor teams, to support policy launch and implementation.
- Understand the implications of policy and process changes on systems, enforcement, and operations.
- Demonstrate knowledge of policy development and implementation.
- Ensure policies are developed for effective adoption by enforcement teams.
- Establish and manage global product policies and standards with regional and cultural considerations.
- Collaborate with stakeholders and vendors to develop and implement product policies across various products.
- Participate in investigations and respond to inquiries from external parties, reviewing requests and real-world investigations.
- Identify, analyze, and prioritize policy issues affecting the client and their impact on business and users.
- Resolve cross-product, high-impact policy escalations with minimal guidance.
Skills & Experience:
- Effective communication skills in both written and oral formats, adaptable to different audiences and contexts.
- Knowledge of online, international, and multilingual communities.
- Understanding of how the client handles disruptive and unexpected events.
- Proficiency in a foreign language (e.g., German, French, Mandarin, Spanish, Russian).
- Fundamentals of policies, including product platform knowledge.
- Understanding of internet policy, legal, and regulatory frameworks.
- Experience in internet technologies, policy, regulation, and content moderation.
- Ability to speak and write fluently in French and English.