Policy Consultant

JR United Kingdom; Shrewsbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the UK seeks a skilled policy manager to design and implement policies across products. The role involves collaborating with stakeholders, addressing complex policy issues, and fostering an inclusive environment. Candidates should have strong communication skills and experience in navigating regulatory frameworks.

Qualifications

• Experience with online communities and internet policies.
• Fluency in French and English, with knowledge of other languages preferred.
• Familiarity with regulatory environments and content moderation.

Responsibilities

• Identify and recommend solutions to policy problems independently.
• Coordinate project timelines and objectives across teams.
• Manage global product policies with regional considerations.

Skills

Communication

Problem Solving

Policy Development

Analytical Thinking

Collaboration

Adaptability

Job description

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Deliver comprehensive policy launch pieces or cross-functional work products that are integrated into overarching projects, creating meaningful impact in policy work with minimal assistance.

Design, execute, and advocate for policy and standards frameworks, engaging with cross-functional partners to promote trust and mitigate risk for our client. Assess emerging issues and topics, own at least one workflow or project area, and evaluate the impact of local law updates and active litigation. Plan and execute the majority of prioritized project work independently, leveraging the team for support.

Role Responsibilities:

• Independently identify and recommend creative solutions to evolving policy problems.
• Address escalated issues or triage as needed promptly.
• Deconstruct complex problems, frame policy issues, and contextualize solutions for management and stakeholders.
• Identify trends, anticipate challenges, and develop strategies for ambiguous problems.
• Collaborate within teams to share knowledge related to various tasks.
• Build networks with key stakeholders to facilitate cross-team collaboration and success.
• Foster an inclusive and respectful work environment.
• Engage with external partners on policy or innovative approaches, demonstrating thought leadership.
• Coordinate timelines, goals, and objectives for project components.
• Work with cross-functional partners, including technical and vendor teams, to support policy launch and implementation.
• Understand the implications of policy and process changes on systems, enforcement, and operations.
• Demonstrate knowledge of policy development and implementation processes.
• Manage global product policies with regional focus, considering local culture and community values.
• Develop and implement product policies in collaboration with stakeholders and vendors, including investigations and responses to inquiries.
• Identify and analyze policy issues affecting the client, assessing their impact on business and users.
• Resolve high-impact policy escalations across products with minimal guidance.

Skills & Experience:

• Strong communication skills in both written and oral formats.
• Ability to adapt communication style for different audiences and contexts.
• Knowledge of online, international, and multilingual communities.
• Understanding of processes dealing with disruptive and unexpected events.
• Proficiency in a foreign language such as German, French, Mandarin, Spanish, or Russian.
• Fundamentals of policies and familiarity with the product platform.
• Understanding of internet policies, legal, and regulatory frameworks.
• Experience with internet technologies, policy, and regulatory environments, especially content moderation and online safety.
• Ability to communicate fluently in French and English.