Plant Hire Desk Manager

AWD online; East Midlands; On-site; GBP 50,000 - 60,000; Full time

Job summary

A leading equipment rental service in the East Midlands is seeking a Plant Hire Desk Manager to oversee the entire hire process. Responsibilities include managing customer inquiries, coordinating equipment logistics, and supporting day-to-day operations. The ideal candidate will have a background in plant hire operations, excellent organizational skills, and be comfortable using hire management software. This full-time, office-based role offers a competitive salary and benefits including a company car and continued development opportunities.

Benefits

Company car or car allowance

Free parking

Time-served holidays

Continued learning and development

Qualifications

• Proven experience in a plant hire role or as a Hire Desk Manager.
• Experience with construction equipment including diggers and vacuum excavators.
• Ability to manage multiple priorities under pressure.

Responsibilities

• Oversee end-to-end plant hire enquiries.
• Arrange deliveries and manage maintenance of equipment.
• Lead the Hire Desk Administrator and update hire records using Syrinx.

Skills

Strong organisational skills

Excellent communication skills

Experience with plant hire systems

IT skills including MS Outlook and Excel

Tools

Syrinx

Job description

Plant Hire Desk Manager / Construction Industry

A great opportunity for an experienced Plant Hire Desk Manager to oversee the full hire process, support customers, and coordinate plant equipment comprising of Vacuum Excavators, Diggers, Dumpers, Rollers, and smaller plant items within the construction and utilities sector. Key areas include scheduling, equipment coordination, customer service, and strong organisation.

Plant Hire Controller, Hire Coordinator, Depot Supervisor, Fleet Coordinator, Service Desk Controller, Plant Hire Manager, Hire Desk Supervisor.

Salary: £50,000 to £60,000 per annum (Depending on Experience) + Benefits (see below)

Location: Leicester, Leicestershire, East Midlands (Office Based Role)

Job Type: Full-Time, Permanent

Working Hours: Monday to Friday 7:30am – 4:30pm

Job Overview

We have a fantastic new job opportunity for a Plant Hire Desk Manager with strong coordination skills and a background in plant hire operations.

As a Plant Hire Desk Manager, you will take ownership of the full hire cycle, ensuring equipment is scheduled, delivered, maintained, and returned efficiently. The role involves customer service, equipment planning, IT system use, and supplier liaison.

The company is seeking a Plant Hire Desk Manager who enjoys working in a fast-paced environment, building customer relationships, and supporting smooth day-to-day plant hire operations.

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Ready to make your next career move? Apply Now for our Recruitment Team to review.

Duties

• Managing Hire Requests: Overseeing end-to-end plant hire enquiries from initial contact to contract closeout
• Coordinating Equipment: Ensuring diggers, dumpers, rollers, vacuum excavators, and small plant items are ready for site
• Planning Logistics: Arranging deliveries, collections, and liaising with suppliers and third parties
• Handling Breakdowns: Managing maintenance, breakdowns, and repairs to keep plant operating smoothly
• Supporting Customers: Providing advice, updates, and ensuring safety practices are maintained
• Leading Administration: Overseeing the Hire Desk Administrator and supporting workload distribution
• Using Hire Software: Updating records and managing workflows using Syrinx

Candidate Requirements

• Proven experience of working as a Hire Desk Manager or in a similar plant hire role
• Experience with plant equipment such as vacuum excavators, diggers, dumpers, and rollers
• Strong organisational skills with the ability to manage multiple priorities under pressure
• Excellent communication and negotiation skills, both by phone and email
• Experience with Syrinx or similar hire management systems
• Confident IT skills, including MS Outlook and Excel
• A background in customer-facing or operations roles within construction, utilities, or plant hire environments

Benefits

• Company car or car allowance
• Free parking
• Time-served holidays
• Continued learning and development

How to Apply

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CVs of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

Job Ref: AWDO-P14146