Plant Hire Desk Coordinator - Logistics & Quotes

OCU; Borehamwood; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Flexible working environment

Professional growth opportunities

Comprehensive benefits package

Job summary

OCU in Borehamwood is seeking a Hire Desk Controller to ensure the smooth hiring of equipment, machinery, and tools. The role focuses on responding to customer enquiries, processing orders, and managing logistics.

The ideal candidate will possess strong communication skills, problem-solving abilities, and some knowledge of industry practices. OCU offers a supportive work environment with opportunities for growth and comprehensive benefits.

Qualifications

• Strong communication and customer service skills.
• Ability to manage multiple tasks and prioritise efficiently.
• Knowledge of hire industry practices and relevant software is a plus.

Responsibilities

• Respond to customer enquiries about hire, providing quotes, and resolving issues.
• Process new hire requests, manage existing orders, and coordinate collections.
• Ensure the right equipment is available and liaise with the workshop for maintenance.

Skills

Strong communication and customer service skills

Ability to manage multiple tasks and prioritise efficiently

Knowledge of hire industry practices and relevant software

Problem-solving and organisational skills

Good attention to detail and accuracy

Job description

OCU in Borehamwood is seeking a Hire Desk Controller to ensure the smooth hiring of equipment, machinery, and tools. The role focuses on responding to customer enquiries, processing orders, and managing logistics.

The ideal candidate will possess strong communication skills, problem-solving abilities, and some knowledge of industry practices. OCU offers a supportive work environment with opportunities for growth and comprehensive benefits.