Plant Hire Desk Controller – Growth & Progression

Platinum-Recruitment; Crawley; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Annual bonus

Income protection

Group life assurance

Health cash plan

Monday to Friday work

Job summary

Platinum-Recruitment is seeking a Hire Desk Controller based near Crawley to coordinate plant hire activities and ensure customers receive an efficient service from enquiry through to off-hire.

You will work with customers, suppliers and transport teams to keep equipment delivered on time, supported by a 30,000 GBP salary, 4% annual bonus, income protection, life assurance and a health cash plan. This is a friendly, proactive team with clear opportunities to progress.

Qualifications

• Strong organisational and communication skills.
• Ability to prioritise workload and work effectively in a fast-paced environment.
• Confident using computer systems and managing administration tasks.
• Customer-focused with a proactive and positive approach.

Responsibilities

• Managing incoming hire enquiries and processing customer orders.
• Coordinating the delivery and collection of plant equipment.
• Liaising with customers, suppliers, transport providers, and depot teams.
• Scheduling engineers and allocating workloads efficiently.
• Handling equipment breakdowns and arranging repairs where required.
• Maintaining accurate hire records and ensuring all documentation is up to date.
• Monitoring hire utilisation and supporting operational efficiency.
• Assisting with invoicing, quotations, and general administrative duties.
• Building and maintaining strong relationships with customers and suppliers.
• Ensuring compliance with company procedures and health & safety standards.

Job description

Platinum-Recruitment is seeking a Hire Desk Controller based near Crawley to coordinate plant hire activities and ensure customers receive an efficient service from enquiry through to off-hire.

You will work with customers, suppliers and transport teams to keep equipment delivered on time, supported by a 30,000 GBP salary, 4% annual bonus, income protection, life assurance and a health cash plan. This is a friendly, proactive team with clear opportunities to progress.