Planning Systems Support & Data Analyst Assistant

North East Combined Authority; North East; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

27 days annual leave

Local Government Pension Scheme

Hybrid working

Job summary

North East Combined Authority is seeking a Planning System Analyst Assistant to support, maintain and improve the planning development management and building control systems. You will work with the Planning System Analyst to ensure accurate data, support service delivery and customer engagement.

The role requires GCSEs (A-C) including English and experience with IT systems; training towards a public administration qualification is encouraged.

Qualifications

• Minimum of 4 GCSEs or equivalent at grades A to C including English Language.
• Working towards a BTEC National in Public Administration or NVQ Level 3 in Business Administration or equivalent.
• Experience of dealing with members of the public over the telephone within an office environment.
• Experience of working with IT systems and software packages designed to support service delivery.

Responsibilities

• Support the maintenance, development and upgrade of Planning and Building Control software systems.
• Assist with system integration, data management, performance reporting and customer insight activities.
• Contribute to projects that improve service delivery, efficiency and the customer experience.
• Input and maintain accurate data within planning systems to support processing of planning applications and related functions.

Skills

Customer service

IT systems experience

Communication skills

Education

GCSEs (A–C) including English

NVQ Level 3 in Business Administration

Tools

Planning GIS system

Planning and Building Control software

Job description

North East Combined Authority is seeking a Planning System Analyst Assistant to support, maintain and improve the planning development management and building control systems. You will work with the Planning System Analyst to ensure accurate data, support service delivery and customer engagement.

The role requires GCSEs (A-C) including English and experience with IT systems; training towards a public administration qualification is encouraged.