Technical Planning Support Officer

Carrington West; Cambridge; Hybrid; GBP 34,000 - 41,000; Full time

Job summary

An experienced Technical Planning Support Officer is required for a local authority in Cambridgeshire on an initial 3‑month contract. The role focuses on providing specialist administrative support across the planning service, managing planning applications from start to finish, and handling enquiries with a strong emphasis on data integrity and GDPR compliance.

The position involves end-to-end planning application support, including portal administration, Land Charges, and coordinating appeals

Qualifications

• Strong experience in Local Authority planning environment.
• Knowledge of planning application processes and procedures.
• Experience administering planning applications, appeals, committees, press notices and Land Charges.
• Ability to assess drawings and plans against planning requirements.
• Excellent communication skills with stakeholders and the public.

Responsibilities

• Provide end-to-end planning application support including administering the planning portal and Land Charges.
• Coordinate appeals and press notices; support monthly Planning Committee meetings.
• Respond to customer enquiries and provide information for FOI/EIR requests.
• Process payments and reconcile transactions; identify process improvements.

Skills

Planning experience

Attention to detail

GDPR

Communication

Job description

Technical Planning Support Officer

Cambridgeshire

£25 per hour

Initial 3 Month Contract (Potential to Extend)

Job Ref - 69384

My Local Authority Client in the Cambridgeshire area is looking to source an experienced Technical Planning Support Officer to join their Development Management team on an initial 3-month contract.

This is a great opportunity for an experienced planning professional with strong knowledge of planning administration and application processes to support the smooth and efficient running of the Planning Service. The successful candidate will be responsible for providing specialist administrative support across the planning service, managing planning application processes from start to finish and dealing with a wide range of internal and external enquiries.

Key experience required includes:

• Strong experience working within a Local Authority Planning environment.
• Good knowledge of planning application processes and procedures.
• Experience administering planning applications, appeals, committees, press notices and Land Charges.
• Experience validating a range of planning application types and interpreting national and local planning requirements.
• Ability to assess drawings and plans against relevant planning requirements.
• Strong attention to detail and accuracy, particularly when dealing with data entry, correspondence and GDPR requirements.
• Excellent communication skills, with the ability to provide advice and guidance to members of the public and internal stakeholders.
• Experience managing competing workloads, deadlines and generic mailboxes effectively.

The role will involve providing end-to-end planning application support, including administering the planning portal, processing Land Charges, coordinating appeals and press notices, and supporting monthly Planning Committee meetings.

You will also be responsible for responding to customer enquiries, providing information for FOI/EIR requests, processing payments and reconciling transactions, as well as identifying opportunities to improve processes and the customer experience.

The successful candidate will need to be organised, proactive and comfortable working collaboratively with colleagues, service managers and external agencies. Some flexibility around evening Planning Committee meetings may also be required.

Hybrid working is offered, with the expectation to attend the office approximately 1-2 days per week.

The role is expected to start as soon as possible, with an initial 3-month contract and potential opportunity to extend.