Planning System Analyst Assistant

Instagram; North East; Hybrid; GBP 25,000 - 38,000; Full time

Benefits offered by this job

27 days annual leave (rising to 32)

Local Government Pension Scheme

Hybrid working

Job summary

Instagram is seeking a Planning System Analyst Assistant to support, maintain and improve planning development management systems. You will work with the Planning System Analyst to ensure accurate data and efficient service delivery, including GIS data creation and GDPR-compliant information handling.

You will contribute to projects improving efficiency and customer experience, with a focus on hybrid working arrangements where applicable.

Qualifications

• GCSEs A-C including English Language
• Working towards a BTEC National in Public Administration or NVQ Level 3 in Business Administration or equivalent
• Experience dealing with members of the public over the telephone in an office environment
• Experience of working with IT systems and software packages to support service delivery

Responsibilities

• Support the maintenance, development and upgrade of Planning and Building Control software systems
• Assist with system integration, data management, performance reporting and customer insight activities
• Contribute to projects that improve service delivery, efficiency and the customer experience
• Input and maintain accurate data within planning systems to support processing of planning applications and related functions
• Create spatial data using the Planning Development Management GIS system
• Use specialist systems to support communications, advertising and records management requirements
• Ensure information is managed, published and maintained in line with GDPR requirements
• This role offers the opportunity to support business-critical systems and processes that help deliver an effective and responsive planning service

Skills

Customer service

Data management

IT systems

Education

GCSEs A-C (incl English)

BTEC National in Public Administration

NVQ Level 3 in Business Administration

Tools

Planning GIS system

Planning software systems

Job description

Join our Planning team as a Planning System Analyst Assistant, helping to support, maintain and improve the business-critical systems and processes that underpin Planning Development Management services. WHAT IS INVOLVED? As part of our Planning team, you will support the development, maintenance and improvement of the systems used by Planning Development Management and Building Control services. Working closely with the Planning System Analyst, you will help ensure planning information is managed accurately and efficiently, supporting both service delivery and customer engagement. You will:

• Support the maintenance, development and upgrade of Planning and Building Control software systems.
• Assist with system integration, data management, performance reporting and customer insight activities.
• Contribute to projects that improve service delivery, efficiency and the customer experience.
• Input and maintain accurate data within planning systems to support the processing of planning applications and related functions in line with statutory requirements.
• Create spatial data using the Planning Development Management GIS system.
• Use a range of specialist systems to support communications, advertising and records management requirements.
• Ensure information is managed, published and maintained in line with GDPR requirements.

This role offers the opportunity to support business-critical systems and processes that help deliver an effective and responsive planning service.

Qualifications

• Minimum of 4 GCSE's or equivalent at grades A to C including English Language.
• Working towards achieving a BTEC National in Public Administration or NVQ Level 3 in Business Administration or equivalent, or experience relevant to the role.
• Experience of dealing with members of the public over the telephone within an office environment
• Experience of working with IT systems and software packages designed to support service delivery

We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years' continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website