Planning & Scheduling Coordinator — Hybrid (2 days in-office)

Lloyd's Register Group; Glasgow; Hybrid; GBP 27,000 - 38,000; Full time

Benefits offered by this job

Hybrid work model (2 days in office)

People development programmes

Job summary

Lloyd’s Register is seeking a Planning & Scheduling Coordinator for a fixed term 1-year contract in Glasgow, UK. The role focuses on handling scheduling exceptions and reallocations while coordinating with clients and surveyors to ensure smooth service delivery.

The position is hybrid, requiring two days in the office per week, with opportunities to develop professionally through LR’s development programmes. Prior experience with SAP By Design and Salesforce is advantageous.

Qualifications

• Experience with SAP By Design and Salesforce would be beneficial but not essential.
• Min 2 years of experience in an office administrative environment.

Responsibilities

• Develop and maintain deep local knowledge of clients, locations, and surveyors to improve scheduling efficiency.
• Manage exceptions such as reschedules and reallocations, acting as the focal point to minimise service disruption.
• Find the best solutions for clients and LR by evaluating options and aligning with organisational goals.
• Serve as the primary point of contact for clients to resolve issues and ensure satisfaction.
• Manage Planning & Scheduling Requests to completion, monitoring KPI targets and timely execution.

Skills

Planning & Scheduling

Exception Management

Client liaison

Tools

SAP By Design

Salesforce

Job description

Lloyd’s Register is seeking a Planning & Scheduling Coordinator for a fixed term 1-year contract in Glasgow, UK. The role focuses on handling scheduling exceptions and reallocations while coordinating with clients and surveyors to ensure smooth service delivery.

The position is hybrid, requiring two days in the office per week, with opportunities to develop professionally through LR’s development programmes. Prior experience with SAP By Design and Salesforce is advantageous.