Planning & Scheduling Specialist - Hybrid (PPM/SLAs)

United Infrastructure Ltd; Warrington; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

United Infrastructure Ltd. is seeking a Planner to ensure effective scheduling and coordination of engineering activities to meet deadlines and SLAs. This hybrid role focuses on forward planning, resource allocation, and risk management for both PPM and reactive works.

You will plan, coordinate, and optimise engineer workloads, ensure prerequisites, and escalate risks to keep deliverables on track. Strong communication and CRM data stewardship are essential, with office-based hours Monday to

Qualifications

• Intermediate Microsoft Excel skills.
• Experience with CAFM systems.
• Previous planning/scheduling experience using internal systems and Microsoft Office.
• Knowledge of hard services or facilities management is desirable.
• Educated to A-Level standard or equivalent is desirable.

Responsibilities

• Plan and schedule jobs in line with timeframes set by the Demand Lead.
• Ensure all requirements are in place prior to job allocation (site access, engineer skill sets, materials).
• Identify and elevate risks that may impact delivery timelines.
• Proactively resolve access or scheduling issues to avoid failed engineer visits.
• Work with Operations Manager to optimise engineer planning.
• Collaborate with Demand Lead to ensure reactive works are raised and completed within SLA.
• Support timely delivery of all PPM activities within the monthly timeframe.
• All PPM activities are planned and completed within the designated timeframe.
• Reactive works are completed within agreed SLAs.
• Maintain CRM data quality to prevent repeat issues or inefficiencies.
• Produce and manage engineer work schedules for productivity and efficiency.
• Deliver high-quality forward planning to ensure all PPMs are completed within the month.
• Liaise with Operations Manager regarding subcontracting decisions and adjust plans accordingly.
• Escalate outstanding or at-risk jobs and implement mitigation actions.
• Oversee data quality in Maximo and Oracle with clear job narratives.

Skills

Planning & scheduling

Stakeholder communication

Organisation

Attention to detail

Professional communication

Customer focus

Cost awareness

Resilience

Decision making

Assertiveness

Education

A-Level or equivalent

Tools

CAFM systems

Microsoft Office

Maximo

Oracle

Job description

United Infrastructure Ltd. is seeking a Planner to ensure effective scheduling and coordination of engineering activities to meet deadlines and SLAs. This hybrid role focuses on forward planning, resource allocation, and risk management for both PPM and reactive works.

You will plan, coordinate, and optimise engineer workloads, ensure prerequisites, and escalate risks to keep deliverables on track. Strong communication and CRM data stewardship are essential, with office-based hours Monday to