Planner - Up to 12 month FTC

Delta Housing; Herongate; Hybrid; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Learning and development opportunities

Healthcare cash plan

Employee reward and recognition

Free Employee Assistance Programme

Volunteering programme

25 days annual leave

Pension scheme

Job summary

Delta Housing is seeking a Planner for a temporary up-to-12-month FTC in Chelmsford. You will coordinate resources across trades teams and contractors, schedule works and inspections, and manage materials, logistics and waste to maximise productivity and service quality.

You will also model Delta Housing values and support customers with accurate information and guidance. The role requires office literacy, numeracy and strong IT skills, with experience in repairs or scheduling and an ability to

Qualifications

• Good literacy and numeracy proven by GCSEs or equivalent.
• Experience with office systems, preferably repairs or scheduling.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Customer-focused with ability to manage deadlines.

Responsibilities

• Co-ordinate resources across all trades teams and contractors to meet business objectives.
• Effectively schedule all works, projects and inspections and organise materials, logistics, equipment and waste.
• Act as ambassador to Delta Housing values, informing customers and providing guidance and support.

Skills

Literacy & Numeracy

Microsoft Office

Customer focus

Prioritisation

Education

GCSEs or equivalent

Tools

Excel

Word

Outlook

Job description

Planner - Up to 12 month FTC £31,572 Chelmsford Temporary Full-Time We are looking for a Planner to undertake effective planning work, coordination of teams, administrative duties and financial and statistical functions in support of all Operations teams providing excellent planned maintenance, responsive repairs, empty homes, compliance and grounds services. What you'll be doing Co-ordinate resources across all trades teams, including contractors, to ensure that the right number of people with the right skills are in place to achieve business objectives. Effectively schedule all works, projects and inspections and organise materials, logistics, equipment and waste clearance to maximise the efficient use of resources, improve productivity and provide an excellent service to customers. Act as an ambassador to live Delta Housing's values, taking appropriate action to ensure that customers are well informed and feel safe in their homes, by collecting property data, checking customer details and providing appropriate customer advice and support. Undertake administrative, financial and analytical activities to support the general operation of the Operations team where required. Take responsibility, in conjunction with colleagues, for creating and implementing customer focussed business procedures / processes which ensure accurate / efficient work planning, administrative and support services, and eliminate any non-value activities for Operational teams. What we are looking for Evidence of attainment of good literacy and numeracy, eg, through GCSEs or equivalent) or equivalent demonstrable prior learning. Experience of office systems and procedures, ideally in a repairs reporting, maintenance or scheduling role. High level of computer literacy including a good working knowledge of Microsoft Office packages (Word, Excel and Outlook). Experience of working in a customer focused environment. Able to prioritise work and manage conflicting deadlines. Please note the office expectancy of this role is as follows: This role would be expected in the office full time initially for a period of training which is about 6 months before adopting a hybrid working structure which is being in the office a minimum of 3 days a week and as and when required. Benefits The salary for this post will be £31,572 Per Annum. Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme Volunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays and 3 extra days between Christmas and New Year. 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment