Planner - Up To 12 Month Ftc

Delta Housing; Chelmsford; Hybrid; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Salary £31,572 Per Annum

Learning and development opportunities

Healthcare cash plan

Robust employee reward and recognition

Free and confidential Employee Help

Volunteering programme

Competitive pension scheme

25 days annual leave per annum, plus 3

37 hours per week with hybrid policy

Job summary

Delta Housing in the United Kingdom is seeking a Planner to coordinate resources across trades teams, schedule works and handle administrative, financial and data analysis duties to support Operations.

You will act as an ambassador for Delta Housing values, ensure accurate customer information, and help implement efficient planning procedures while working in a hybrid office environment after an initial training period.

Qualifications

• GCSEs or equivalent literacy and numeracy level.
• Experience with office systems, repairs reporting, maintenance or scheduling.
• Strong IT skills and MS Office proficiency.
• Customer-focused environment with ability to meet deadlines.

Responsibilities

• Coordinate resources across trades teams and contractors to meet objectives.
• Schedule works, projects and inspections and manage materials and logistics.
• Support Operations with administrative, financial and analytical tasks.
• Develop customer-focused procedures to streamline planning and support services.
• Maintain accurate property data and provide customer advice.

Skills

Literacy & numeracy

Customer-focused

Prioritisation

Experience with office systems

Education

GCSEs or equivalent

Tools

Microsoft Office

Job description

We are looking for a Planner to undertake effective planning work, coordination of teams, administrative duties and financial and statistical functions in support of all Operations teams providing excellent planned maintenance, responsive repairs, empty homes, compliance and grounds services.

What you'll be doing

• Co-ordinate resources across all trades teams, including contractors, to ensure that the right number of people with the right skills are in place to achieve business objectives.
• Effectively schedule all works, projects and inspections and organise materials, logistics, equipment and waste clearance to maximise the efficient use of resources, improve productivity and provide an excellent service to customers.
• Act as an ambassador to live Delta Housing's values, taking appropriate action to ensure that customers are well informed and feel safe in their homes, by collecting property data, checking customer details and providing appropriate customer advice and support.
• Undertake administrative, financial and analytical activities to support the general operation of the Operations team where required.
• Take responsibility, in conjunction with colleagues, for creating and implementing customer focussed business procedures / processes which ensure accurate / efficient work planning, administrative and support services, and eliminate any non-value activities for Operational teams.

What we are looking for

• Evidence of attainment of good literacy and numeracy, eg, through GCSEs or equivalent) or equivalent demonstrable prior learning.
• Experience of office systems and procedures, ideally in a repairs reporting, maintenance or scheduling role.
• High level of computer literacy including a good working knowledge of Microsoft Office packages (Word, Excel and Outlook).
• Experience of working in a customer focused environment.
• Able to prioritise work and manage conflicting deadlines.

Please note the office expectancy of this role is as follows: This role would be expected in the office full time initially for a period of training which is about 6 months before adopting a hybrid working structure which is being in the office a minimum of 3 days a week and as and when required.

Benefits

• The salary for this post will be £31,572 Per Annum.
• Learning and development opportunities
• Healthcare cash plan
• Robust employee reward and recognition programme
• Free and confidential Employee Assistance Programme
• Volunteering programme
• Competitive pension scheme
• 25 days annual leave per annum, plus bank holidays and 3 extra days between Christmas and New Year.
• 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing.

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.