Pharmacy Technician: Lead, Coach & Deliver Patient Care

Boots; St Helens; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption;

Flexible benefits including holidayBuy

Job summary

Boots Pharmacy is seeking a Pharmacy Technician dedicated to delivering outstanding patient-centred service. You will triage patients, provide expert technical advice on medicines, and lead a dispensing team to uphold high standards of care.

Role involves coaching colleagues, coordinating stock and workflows, and ensuring safe, legal decision-making. Training and development are available for those expanding into checking duties in the future.

Qualifications

• Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI).
• Genuine excitement for coaching and leading a dispensary team.
• Excellent communication and organisational skills.
• Motivation to change things for the better for our teams, customers and patients.
• A desire to deliver services and outstanding patient care.
• Ability to use pharmacy systems and technology.

Responsibilities

• Providing expert, tailored advice to patients about available medicines, products or Macmillan Cancer Support.
• Delivering various services dependant on the store needs.
• Building great relationships with your pharmacy team; coaching and inspiring them to deliver the highest standard of care.
• Assisting with the triage of patients and distributing prescription handouts.
• Taking ownership for legal, safe and ethical decision-making in the pharmacy.
• Manage operational tasks including replenishing stock, workload management, order fulfilment, receiving and handling controlled drugs whilst ensuring patient safety.

Skills

GPhC registration

Dispenser leadership

Communication skills

Organisational skills

Patient care focus

Pharmacy systems experience

Job description

Boots Pharmacy is seeking a Pharmacy Technician dedicated to delivering outstanding patient-centred service. You will triage patients, provide expert technical advice on medicines, and lead a dispensing team to uphold high standards of care.

Role involves coaching colleagues, coordinating stock and workflows, and ensuring safe, legal decision-making. Training and development are available for those expanding into checking duties in the future.