Pharmacy & Team Leader - Assistant Manager

BOOTS; York and North Yorkshire; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Generous employee discount acrossBoots

Discretionary annual bonus

Enhanced maternity/paternity/adoption,

Flexible benefits scheme; holiday buy,

24/7 counselling and wellbeing support

Job summary

Boots is seeking an Assistant Manager in York to lead a frontline team and ensure outstanding customer and patient care while driving store performance. You’ll coach staff, manage scheduling, and uphold safety and compliance standards on a daily basis.

You’ll partner with the Store Manager to balance people, operations, and commercial outcomes, taking ownership of store execution and learning opportunities to support career progression within Boots.

Qualifications

• Experience leading a team in a customer-facing environment.
• Proven ability to take ownership of performance and drive a team to deliver results.
• Able to inspire and coach others, and manage performance.
• Strong organisational skills, including planning rotas, managing absence and prioritising workload.
• A clear understanding of the importance of compliance, safety and operational standards.
• A collaborative personality, able to succeed in a team-centered environment.
• Confidence using systems, reports and data to make decisions.
• Passionate about delivering both excellent customer care and commercial outcomes.

Responsibilities

• Lead your team to deliver strong performance while providing great care to customers and patients.
• Create a positive, supportive team environment where people feel confident, capable and motivated.
• Coach, develop and line manage your team through regular conversations, feedback and clear expectations and goals.
• Be responsible for the day-to-day running of the store, including planning, scheduling, staffing and prioritising workload.
• Maintain high standards across the store - ensuring it is clean, safe and easy to shop.
• Take ownership of stock availability, cost control and loss prevention.
• Ensure the store is always safe, legal and compliant by completing audits, checks and risk assessments.
• Use data, reports and in-store insight to identify opportunities and take action.
• Lead the store confidently in the absence of the Store Leader, taking accountability for decisions and performance.

Skills

Team leadership

Coaching

Customer focus

Data-driven decision making

People management

Workload planning

Education

NVQ2 in Pharmacy Services (UK) or equivalent

Job description

Boots is seeking an Assistant Manager in York to lead a frontline team and ensure outstanding customer and patient care while driving store performance. You’ll coach staff, manage scheduling, and uphold safety and compliance standards on a daily basis.

You’ll partner with the Store Manager to balance people, operations, and commercial outcomes, taking ownership of store execution and learning opportunities to support career progression within Boots.