Assistant Manager: Lead Team, Elevate Care & Ops

BOOTS; Wednesbury; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Generous employee discount acrossBoots

Discretionary annual bonus

Enhanced maternity/paternity/adoption,

Flexible benefits scheme; holiday buy,

24/7 counselling and wellbeing support

Job summary

Boots is seeking an Assistant Manager to lead a store team, delivering excellent customer care and pharmacy services while driving commercial performance.

You’ll coach and develop colleagues, schedule workloads, maintain high standards of safety and compliance, and take ownership of daily operations to ensure a welcoming, well-run store that patients and customers trust.

You'll have opportunities to progress into broader leadership, supported by Boots' rewards and development programs.

Qualifications

• Experience leading a team in a customer-facing environment.
• Ability to coach and manage performance.
• Strong organisational skills for rotas and workload.
• Understanding of compliance, safety and operational standards.
• Collaborative team player.

Responsibilities

• Lead and coach your team on the shop floor with a focus on care and performance.
• Own day-to-day store operations, scheduling and workload prioritisation.
• Maintain high standards of safety, compliance and audit readiness.
• Drive strong commercial performance while delivering excellent customer care.
• Lead the store in the absence of the Store Leader and take accountability for decisions.

Job description

Boots is seeking an Assistant Manager to lead a store team, delivering excellent customer care and pharmacy services while driving commercial performance.

You’ll coach and develop colleagues, schedule workloads, maintain high standards of safety and compliance, and take ownership of daily operations to ensure a welcoming, well-run store that patients and customers trust.

You'll have opportunities to progress into broader leadership, supported by Boots' rewards and development programs.