Pharmacy Administrator (Maternity Cover)

MAMEDICA®; Basildon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare organization in Basildon is seeking a Pharmacy Administrator to ensure smooth processes within the team. Responsibilities include liaising with the Head of Pharmacy, answering calls, assisting with Zendesk matters, and managing patient queries. Candidates should have a good command of written and spoken English, with prior experience in administrative roles, preferably within a healthcare setting. Familiarity with MS-Office and Zendesk is preferred.

Qualifications

• Good command of written and spoken English is preferred.
• Previous experience as an Administrator in healthcare is a plus.
• Extensive experience in an administrative role is desired.

Responsibilities

• Liaise with the Head of Pharmacy regarding admin tasks.
• Answer phone calls as required.
• Assist team with Zendesk matters.
• Help investigate and resolve patient queries.
• Assist with packaging medication for shipment.

Skills

Written and spoken English

Administrative skills

MS-Office

Zendesk

Education

GCSE or equivalent

Job description

Job Description

Role Overview :

Salary : £12.21 per hour

Hours : Monday to Friday 0800 - 1800

Location : Laindon, Essex

Contract : Maternity Cover

Role Summary

The Pharmacy Administrator is an essential team member ensuring that there are smooth processes across the organisation, focusing on organising / filing prescriptions, and helping with dispensary and prescription queries.

Role Duties

• Liaising with Head of Pharmacy and wider team regarding admin tasks and duties
• Answering phone calls as required
• Assisting team with Zendesk matters
• Helping the team investigate and resolve patient queries as required
• Assisting the team with packaging of medication for shipment

Qualification / Experience for Role

• A good command of written and spoken English – GSCE (or equivalent) standard preferred

Experience

• Previous experience as an Administrator, within a healthcare setting preferred
• Extensive experience within an administrative role desired
• Experience using MS-Office preferred
• Previous experience using Zendesk preferred

Interest or background with...