Pharma Logistics Coordinator Global Shipments & Compliance

AIT Worldwide Logistics; London Borough of Hounslow; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Private healthcare through BUPA

Auto Enrolment Pension Plan

Life Assurance 2x annual salary

26 days annual leave

Eyecare vouchers

Cycle to Work scheme

Five paid volunteer hours

Job summary

AIT Worldwide Logistics in London is seeking a Pharma Operations Coordinator to manage the day-to-day export of international shipments by air, ocean and surface. You will coordinate booking, progress tracking, and documentation, ensuring activities align with GDP, GMP and Dangerous Goods compliance while delivering accurate quotes and exceptional service to customers.

The role requires two years of international forwarding experience, fluent English, and a customer-focused approach.

Qualifications

• Two years of experience in international forwarding and logistics.
• Fluent spoken and written English.
• Experience with GDP, GMP and Dangerous Goods regulations.
• Proven track record in customer service and documentation.

Responsibilities

• Coordinate international air, ocean and surface export shipments from booking through final delivery.
• Prepare accurate quotations in line with customer needs and compliance.
• Manage shipment documentation and ensure regulatory compliance.
• Monitor shipments and proactively resolve delays, keeping customers informed.
• Collaborate with carriers, ports, and internal teams to ensure smooth operations.
• Adhere to SOPs, KPIs, and patient safety requirements.
• Support continuous improvement through training and cross-functional collaboration.

Skills

English proficiency

Customer service

Logistics coordination

Regulatory compliance

CargosWise experience

Communication

Education

Maths & English

Tools

CargoWise Software

Job description

AIT Worldwide Logistics in London is seeking a Pharma Operations Coordinator to manage the day-to-day export of international shipments by air, ocean and surface. You will coordinate booking, progress tracking, and documentation, ensuring activities align with GDP, GMP and Dangerous Goods compliance while delivering accurate quotes and exceptional service to customers.

The role requires two years of international forwarding experience, fluent English, and a customer-focused approach.